Solar Operations Program Manager

The Solar Operations Program Manager is responsible for improving and standardizing processes across the entire Solar P&L, ensuring operational consistency, reducing errors, enhancing customer experience, and driving continuous improvement across Inside Sales, branch operations, fulfillment, and credit workflows. What you will do: · Own operational excellence and continuous improvement initiatives across the Solar P&L, driving efficiency, consistency, scalability, and profitability. · Establish and maintain standardized operating procedures (SOPs), controls, and governance processes that ensure a consistent customer and employee experience across all solar operations. · Partner with cross-functional stakeholders to identify operational risks, resolve process gaps, and implement sustainable solutions across customer management, order fulfillment, branch operations, and credit workflows. · Monitor operational quality and business performance, utilizing data, root-cause analysis, and stakeholder feedback to drive corrective actions and ongoing process improvements. · Lead operational planning, readiness, and execution for strategic initiatives, new programs, and business process changes while ensuring alignment across the organization. What you will bring: · Solar industry experience strongly preferred. · Experience with Epicor Eclipse ERP is a plus. · Demonstrated experience in operations, process improvement, program management, project management, or business process development. · Strong ability to identify root causes, solve complex operational problems, and implement sustainable solutions. · Experience creating and managing SOPs, workflow documentation, and operational standards. · Ability to influence cross-functional teams without direct management authority. · Strong communication, organizational, and analytical skills. · Experience working with sales, fulfillment, credit, finance, and customer service organizations. · Bachelor's degree (B.A or B.S.) from a 4-year college or University; or · 3 - 5 years' of related experience and/or training; or · Equivalent combination of education and experience. Compensation: $80k—$110k What We Offer You We offer great family-friendly benefits to full-time associates: Healthcare plans Dental & vision Paid time off Paid parental leave 401(k) retirement savings with company match Professional and personal development programs Opportunity to become a shareholder Employer-paid short- and long-term disability Employer-paid life insurance for spouse and dependents Robust wellness program Gym reimbursement Employee Assistance Program (EAP) We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported. Learn More About Us Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.” LinkedIn: https://www.linkedin.com/company/capitalelectric/ Facebook: https://www.facebook.com/CapitalElecSply/ Learn more at https://www.capitalelectricsupply.com/about Capital Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [email protected] . EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here . Pay Transparency Non-Discrimination Provision Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.