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greenhouse

Software Technician

10Beauty
Burlington, USA
Mid
Onsite
$45,000—$50,000 USD
Discovered 2 weeks ago

Full Job Posting

What You Have

  • Education
  • High school diploma or equivalent required
  • A diploma from a technical or vocational high school program, or an associate's degree in IT, electronics, or a related technical field, is preferred
  • Experience
  • Hands-on experience setting up, troubleshooting, or repairing computers, electronics, or other technology
  • Experience in a tech support, electronics repair, or IT help desk role (such as retail tech support or computer repair) is a plus
  • Experience working with robots or robotic systems is a plus
  • Basic batch or shell scripting experience is a plus, not a requirement
  • Exposure to SSH and remote access tools
  • Skills & Competencies
  • Comfortable with computers beyond everyday use, such as installing software, changing settings, and troubleshooting problems
  • Some exposure to the command line, SSH, or remote access tools, or a strong interest in learning them
  • Basic understanding of networking, such as IP addresses, Wi-Fi, and connecting devices to a network
  • Ability to follow detailed instructions accurately
  • Strong documentation habits, so others can follow what you did
  • Ability to switch tasks on the fly and stay organized when priorities change
  • Ability to lift up to 50 lbs and work hands-on with robots and equipment in a lab or production environment
  • At 10Beauty, we consider a wide-range of factors when determining compensation, based on individual qualifications, skills, and experience. Equity and benefits are included for all full-time employees. If you believe you can contribute to our team, we invite you to apply. We appreciate diversity and welcome those who can bring fresh perspectives and skills to our team.
  • Salary Range$45,000—$50,000 USD
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Thank you for considering 10Beauty!

Preferred Qualifications

  • Experience in a tech support, electronics repair, or IT help desk role (such as retail tech support or computer repair) is a plus
  • Experience working with robots or robotic systems is a plus
  • Basic batch or shell scripting experience is a plus, not a requirement

Responsibilities

  • Perform machine bring-up on new robots, getting each one configured, connected, and ready for deployment
  • Use our internal tools to install software, run setup steps, and verify that each machine works as expected
  • Connect to robots remotely using SSH and other remote access tools
  • Assist with hardware work, including connecting components, checking cables, and helping diagnose hardware issues
  • Follow written procedures and checklists carefully and consistently
  • Document your work clearly, including setup results, issues found, and steps taken to fix them
  • Shift between tasks as priorities change throughout the day
  • High school diploma or equivalent required
  • A diploma from a technical or vocational high school program, or an associate's degree in IT, electronics, or a related technical field, is preferred

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