Software Product Manager

Role overview

Responsibilities

• Act as Scrum Product Owner for assigned Optics product areas and align work with team goals and customer outcomes.
• Maintain an ordered backlog; write user stories, acceptance criteria, feature requirements, and supporting notes.
• Synthesize customer, implementation, support, stakeholder, telemetry, and usage-data input, including EMEA deployment context.
• Assess release readiness, make trade-offs, and validate functionality against intended problems and acceptance criteria.
• Share status and decision rationale; contribute to roadmap and go-to-market discussions with Product Portfolio Management.
• Explain new functionality and release changes to internal teams.
• Identify product risks and track mitigations; use approved AI tools responsibly and follow data-handling rules.

What the employer is looking for

• Experience working in a software development environment; agile or Scrum experience is ideal.
• Strong organization, accountability, analytical thinking, curiosity, and adaptability.
• Familiarity with software development concepts is beneficial.

Desirable skills and experience

• Product Owner, Software Product Manager, Business Analyst, or related experience is desirable.
• Azure DevOps or comparable backlog management tooling is desirable.
• Customer or regional implementation experience in business management, construction, manufacturing, ERP, scheduling, logistics, or adjacent domains is desirable.

Workplace

• The role is based at MiTek’s Worcester office.

Benefits

• Permanent, full-time role in a collaborative cross-functional environment, with the opportunity to shape a strategic SaaS product used across EMEA.
• Benefits include paid time off, holidays, volunteer time off, health coverage, family benefits, incentive bonuses, career development, retirement programs, and disability and life insurance.

About MiTek