Software Presales Engineer
Role Overview
Software Pre-Sales Engineer supports the sales team through the technical and solution-selling cycle.
Understands customer requirements, designs suitable solutions, conducts demonstrations, prepares technical proposals, and coordinates technical and delivery teams.
Acts as the technical counterpart to the Sales Account Manager on each opportunity.
Key Skills for This Role
Full Job Posting
The Role
Software Pre-Sales Engineer supports the sales team through the technical and solution-selling cycle.
Understands customer requirements, designs suitable solutions, conducts demonstrations, prepares technical proposals, and coordinates technical and delivery teams.
Acts as the technical counterpart to the Sales Account Manager on each opportunity.
What You'll Do
- Work closely with the sales team to understand customer business and technical requirements.
- Conduct discovery sessions and requirement-gathering meetings with customers.
- Translate customer requirements into solution designs built on Mirnah's portfolio.
- Explain solution architecture, integration requirements, hosting options and technical capabilities.
- Support discussions on APIs, ERP, CRM, WMS, cloud, mobility and enterprise integrations.
- Identify technical risks, gaps and dependencies during the sales cycle.
- Prepare and deliver solution presentations, demonstrations and proofs of concept.
- Maintain demo environments, presentation materials and technical documentation.
- Prepare technical proposals, solution descriptions, scopes of work and related documentation.
- Support RFP, RFI and tender responses, including technical compliance and clarifications.
- Coordinate with technical, product, implementation and delivery teams and support handover of awarded projects.
- Pass recurring customer requirements and competitive gaps back to the product team.
What You'll Bring
- 1 to 5 years' experience in software pre-sales, business analysis, solution consulting, implementation or a similar role.
- Arabic is required, together with English, spoken and written.
- Bachelor's degree in Computer Science, Information Technology, Engineering or a related field, or equivalent practical experience.
- Strong presentation, communication and customer-facing skills.
- Ability to understand business requirements and translate them into technical solutions.
- Good analytical and problem-solving skills.
- Ability to work closely with sales, technical and delivery teams.
- Good knowledge of Microsoft Office and presentation tools.
- Willing and able to travel within Saudi Arabia for customer workshops, demonstrations and meetings.
Nice to Have
- Experience with enterprise software, cloud solutions, APIs, databases, mobility and integrations.
- Understanding of business processes in FMCG, distribution, supply chain, logistics or field sales.
- Familiarity with ERP platforms such as SAP, Oracle Fusion or JD Edwards.
- Experience with sales force automation, van sales, warehouse management or demand planning solutions.
- Exposure to rugged mobile devices and enterprise device management, such as Honeywell devices and SOTI.
- Experience with reporting and analytics tools such as Qlik.
- Experience preparing RFP, RFI and tender responses.
Where and When
- Role is based in Mirnah's offices in Saudi Arabia, combining office work with workshops, presentations and demonstrations at customer premises.
- Travel within Saudi Arabia is required, sometimes at short notice.
- Role may involve setting up and operating demonstration equipment such as rugged handheld devices.
About Mirnah
Saudi Arabian software company specializing in Sales Force Automation, eCommerce, Forecasting, Asset Management and Inventory Software.
Enterprise Mobility products serve distribution, delivery, field sales and government industries.
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