Software Implementation Specialist
Role Overview
Join Catalis's Payments team as a customer-oriented Software Implementation Specialist.
Configure software solutions by interpreting business rules and product requirements, working with clients and internal project, development, QA, and sales teams.
Key Skills for This Role
Full Job Posting
Opportunity
Join Catalis's Payments team as a customer-oriented Software Implementation Specialist.
Configure software solutions by interpreting business rules and product requirements, working with clients and internal project, development, QA, and sales teams.
About Catalis
Catalis provides government SaaS and integrated payment solutions for municipal, county, state, and federal government operations.
The company describes its focus as simplifying government interactions and supporting municipal information and data-informed decisions.
Work location
- The role is based at Catalis's office in Old Strathcona, Edmonton, Alberta.
Schedule and employment
- Full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m. MDT, or another time zone by mutual agreement.
What you will do
- Learn, configure, install, and support software systems; assist with application configuration, integrations, and API connectivity.
- Gather client business and technical requirements, troubleshoot implementation issues, and support issue resolution.
- Contribute to data migration, validation, testing, and project plans; create product, technical, and project documentation.
- Coordinate with project managers, business analysts, developers, and other teams; support deployment of Microsoft .NET solutions.
What you will need
- Bachelor's degree or equivalent and 0–2 years of relevant work experience.
- Technical aptitude, analytical and troubleshooting skills, and foundational knowledge of software development, object-oriented programming, and application architecture.
- Exposure to C#, .NET, REST APIs, JSON/XML, or related technologies; basic relational database and SQL knowledge.
- Ability to translate business needs into technical solutions, document clearly, communicate effectively, and work independently and collaboratively.
- Detail orientation, organization, time management, and problem-solving skills.
Benefits
- The posting describes competitive compensation, paid vacation, health and dental benefits, and access to Udemy courses for professional development.
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