Software Implementation Specialist
Role Overview
Catalis seeks a proactive, customer-oriented Software Implementation Specialist for its Payments team.
The role translates business rules and product requirements into configured software solutions for clients.
The specialist collaborates with project managers, developers, QA analysts, sales colleagues, and clients to deliver project milestones.
Key Skills for This Role
Full Job Posting
About Catalis
Catalis provides government SaaS and integrated payments solutions for municipal, county, state, and federal operations.
The team focuses on helping municipal governments connect and simplify municipal information for data-informed decisions.
The opportunity
Catalis seeks a proactive, customer-oriented Software Implementation Specialist for its Payments team.
The role translates business rules and product requirements into configured software solutions for clients.
The specialist collaborates with project managers, developers, QA analysts, sales colleagues, and clients to deliver project milestones.
Workplace
- The opportunity is based at Catalis' office in Old Strathcona, Edmonton, Alberta.
Schedule
- Full-time position, Monday through Friday, 8 a.m. to 5 p.m. MDT, or another time zone as mutually agreed.
What you will do
- Learn, configure, install, and support software systems and required components.
- Assist with application configuration, integrations, and API connectivity between Catalis products and third-party systems.
- Gather business and technical requirements from clients and internal teams to deliver contract-aligned solutions.
- Troubleshoot technical issues and system behavior during implementation.
- Contribute to data migration, validation, and testing using SQL and database tools as needed.
- Create configuration specifications, implementation guides, and other product, technical, and project documentation.
- Contribute to project milestones for implementation, integration, and testing; coordinate with project, business analysis, and development teams.
- Support configuration and deployment of solutions built on Microsoft .NET technologies.
What you will need
- Bachelor's degree or equivalent and 0–2 years of relevant work experience.
- Strong technical aptitude and analytical skills, including troubleshooting intermediate to complex software and integration issues.
- Foundational understanding of software development concepts, object-oriented programming, and application architecture.
- Exposure to C#, .NET, REST APIs, JSON/XML, or related development technologies; these are listed as alternatives.
- Basic relational database and SQL-querying knowledge; ability to analyze requirements and translate business needs into technical solutions.
- Strong documentation, communication, problem-solving, organization, and time-management skills; ability to work independently and collaboratively.
Benefits and development
- The employer describes paid vacation, health and dental benefits, professional development, and access to Udemy courses.
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