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Software Engineer-Salesforce

PTC
Karnataka, IND
Full-time
Onsite
Discovered 1 months ago
Salesforce platform and application developmentObject-oriented programmingSOLID principlesSalesforce Lightning FrameworkLightning Web Components (LWC)JavaScript

Full Job Posting

Role summary

Core individual-contributor role building and enhancing Field Service application modules in the ServiceMax ecosystem.

Partners with engineering teams and product managers, providing design and architecture guidance for scalable enterprise applications.

Works in an agile environment and may support AI-enabled workflows and content-management processes.

Technical qualifications

  • 2+ years developing enterprise applications on the Salesforce PaaS platform.
  • Strong OOP and SOLID knowledge; hands-on Salesforce Lightning Framework, LWC, and advanced JavaScript experience.
  • Expertise in Salesforce data modeling, Apex, SOQL/SOSL, and platform customization.
  • Experience with REST/SOAP integrations and external systems; strong data structures and algorithms knowledge using Apex and/or Java.
  • Knowledge of performance optimization, debugging, troubleshooting, Salesforce build/release/deployment, and CI/CD.
  • Field Service, CRM, or Service Management knowledge is an advantage.
  • Git-based repository, version-control, and content-workflow experience; AI automation or agent exposure is desirable.
  • Strong analytical, problem-solving, and collaboration skills; able to work independently and navigate ambiguity.

Salesforce engineering

  • Design, develop, and deliver complex Salesforce components and features end to end.
  • Make technology decisions based on scalability, maintainability, technical evaluation, and business impact; estimate effort and decompose complex problems.
  • Build high-quality, scalable, maintainable code to Salesforce best practices and coding standards.
  • Implement data models, Apex classes and triggers, Lightning Web Components, and integrations.
  • Assess and optimize application performance; troubleshoot production and sandbox issues.
  • Collaborate across product, architecture, QA, and stakeholder teams throughout the software development lifecycle.
  • Support build, release, deployment, and CI/CD activities; evaluate alternative Salesforce ecosystem solutions.

Repository and content management

  • Upload, organize, format, and maintain content assets in Git-based repositories and content workflows.
  • Maintain repository hygiene, version control, branching strategies, documentation, and content governance.
  • Keep technical and product content accurate and current; monitor repository integrity and support content lifecycle management.

AI workflow operations

  • Run, monitor, and troubleshoot multi-step AI agent workflows for content drafting, data gathering, classification, and automated tagging.
  • Collaborate with engineering and product teams to improve AI-assisted workflows and processes.

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