Software Engineer - Observability

The Observability Platform team builds and operates the infrastructure that helps eBay teams monitor, fix, and improve the reliability of large-scale distributed systems. This platform supports the telemetry and reliability needs of thousands of microservices across eBay and operates at hyperscale, processing billions of time series and petabytes of log data using modern open-source technologies including Prometheus, ClickHouse, OpenTelemetry, and related tools.

As a Software Engineer on this team, you will design and build scalable distributed systems with Golang / Python that power metrics, logs, traces, and related observability workflows across the stack—from ingestion and storage to query and visualization. You will partner closely with SREs, platform engineers, and service owners to solve complex reliability challenges, improve operational excellence, and help shape the future of observability at eBay.

This role offers the opportunity to work on critical systems, contribute to open-source technologies, and grow through direct exposure to some of eBay’s most complex infrastructure challenges. This role also includes participation in the team’s on-call rotation in support of production reliability.

What you will accomplish:

Design and deliver scalable, fault-tolerant observability infrastructure that improves reliability while reducing operational overhead for platform and engineering teams

Build and optimize high-throughput services for ingesting, transforming, storing, and querying telemetry data across logs, metrics, and traces

Strengthen the resilience of Kubernetes-based production systems through self-healing, autoscaling, and robust operational design

Partner with SREs, platform teams, and service owners to translate observability needs into tools and platform capabilities that improve incident response and operational excellence

Contribute to architecture reviews, production readiness discussions, and post-incident findings to drive continuous improvement across the platform

Expand your technical breadth by working across distributed systems, cloud-native infrastructure, and optionally user-facing observability experiences.

What you will bring:

7+ years of experience in software engineering, infrastructure engineering, or a closely related field

Strong programming skills in Golang or Python, with experience building reliable backend or infrastructure services

Deep understanding of distributed systems concepts such as fault tolerance, scalability, and system reliability

Hands-on experience deploying and operating containerized services in Kubernetes or similar cloud-native environments

Solid understanding of observability domains including metrics, logs, and traces

Experience with tools such as Prometheus, Grafana, OpenTelemetry, ClickHouse, or similar technologies; familiarity with time-series systems, high-throughput data pipelines, open-source infrastructure, or React/JavaScript is a plus

Additional Details

The base pay range for this position is expected in the range below:

C$142,400 - C$190,100

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.

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