Software Engineer III (Agentic AI)

Role Overview

Responsibilities

• Design, build, test, and deploy production-grade AI agents using Google ADK and other agentic platforms such as the Anthropic Claude SDK and LangGraph.
• Write clean, maintainable, and efficient code for agent workflows, tool integrations, and multi-agent orchestration.
• Build agents that integrate with enterprise systems through tools, APIs, and Model Context Protocol (MCP) servers.
• Implement custom tools, skills, and plugins that extend agent capabilities across UKG's HCM platform.
• Own execution and delivery of agent-powered features and projects, working with product management and engineering partners.
• Participate in design reviews with peers, architects, and stakeholders and contribute to the design of complex agentic systems.
• Review code developed by other engineers, provide constructive feedback, and help maintain a high bar for technical excellence.
• Maintain the health and quality of agent-powered services by proactively identifying and addressing issues.
• Conduct root cause analysis for agent failures and help implement measures to prevent recurrence.
• Support agent deployment, monitoring, and lifecycle management, including agent versioning, cost monitoring, and performance optimization.
• Build testable agents and agentic systems; define and automate tests using appropriate frameworks.
• Document new features, enhancements, fixes, agent behaviors, and operational procedures.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 4+ years of professional software development experience, with hands-on experience building LLM-powered applications or agentic AI systems.
• Deep expertise in one or more programming languages such as Python, Java, C#, JavaScript, or TypeScript.
• Experience building or contributing to production applications using platforms such as Google ADK, Anthropic Claude SDK, LangChain, LangGraph, or similar agentic frameworks.
• Understanding of agent orchestration patterns, tool-use architectures, prompt and context engineering, and agent design patterns such as ReAct and multi-agent collaboration.
• Experience integrating software or agents with enterprise systems through APIs, tools, and protocols such as REST APIs, MCP, and function calling.
• Experience with software architecture and design patterns, including the ability to contribute to scalable, reliable agentic systems in a DevOps model.
• Experience delivering complex software features or projects and working effectively with product, architecture, and engineering stakeholders.
• Proficiency with cloud technologies such as GCP (including Vertex AI and Google ADK), Azure (including Azure OpenAI), or AWS (including Bedrock), and version control systems such as GitHub.
• Strong problem-solving skills, attention to detail, and commitment to delivering high-quality agent-powered solutions.
• Experience building telemetry and observability for software or agentic systems, including execution tracing, decision logging, cost monitoring, or success-rate tracking.
• Strong communication and interpersonal skills, with the ability to explain technical concepts, collaborate in a team environment, and incorporate feedback into design and implementation decisions.

Preferred Qualifications

• Experience with agent evaluation frameworks, prompt testing, tool validation, or adversarial testing.
• Familiarity with CI/CD pipelines, automated testing, and production observability tools.
• Knowledge of agile software development methodologies.
• Familiarity with developing accessible technologies.
• Dedicated to diversity and inclusion initiatives.

Compensation

• The pay range for this position is $102,000 to $169,107.50.
• The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location.
• In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation.

About UKG

Application Notes

• UKG is unable to offer sponsorship for this position.
• For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].