Software Engineer

Key Performance Indicators

Skills, Knowledge, Experience & Qualifications

Qualifications

• The F&B Software Company, part of Access Hospitality, powers millions of guest experiences every day through a portfolio of leading hospitality technology products, including ResDiary, Dish Cult, DesignMyNight, Paytronix, QikServe Connect, Access EPOS, and more. With engineering teams distributed globally, we are focused on building innovative solutions that help hospitality operators deliver exceptional guest experiences.
• As a Software Engineer, you'll join a collaborative team led by a Tech Lead and work across backend services, frontend applications, and cloud infrastructure. This is a hands-on role with real ownership, where you'll be responsible for designing, building, and delivering high-quality software while contributing to product innovation and supporting the growth of your teammates.
• At Access, AI is a core part of how we build software. Engineers are expected to leverage cutting-edge AI tools throughout the development lifecycle, from coding and code reviews to testing, troubleshooting, and design. We’re looking for adaptable engineers who thrive in a fast-paced environment, embrace modern engineering practices, and are passionate about delivering outstanding outcomes for customers and their guests.
• Design, develop, and deliver high-quality software across the F&B product portfolio, including backend services, frontend applications, APIs, and integrations.
• Take end-to-end ownership of software quality, reliability, performance, security, and production support, following modern engineering and CI/CD best practices.
• Collaborate closely with product and engineering teams to build scalable solutions, contribute to architectural decisions, and deliver measurable value to customers.
• Leverage AI tools throughout the development lifecycle and support engineering excellence through code reviews, knowledge sharing, mentoring, and continuous improvement initiatives.
• Key Performance Indicators
• Deliver reliable, secure, and high-performing software that consistently meets production availability, latency, and security standards.
• Drive engineering efficiency through frequent, high-quality deployments, reduced lead times, low change failure rates, and rapid incident resolution.
• Uphold strong engineering practices, including code quality, reviews, documentation, security compliance, and continuous improvement of team standards.
• Demonstrate effective use of AI-powered development tools as a routine part of the workflow while preventing recurring defects and contributing positively to team growth and culture.
• Skills, Knowledge, Experience & Qualifications
• Strong commercial software engineering experience with the ability to design, build, and support production systems across backend, frontend, and cloud environments, backed by solid coding, testing, CI/CD, API, and database fundamentals.
• Passionate about AI-augmented software development, using tools such as Copilot, Claude Code, Cursor, Devin, or similar throughout the development lifecycle to accelerate delivery, improve quality, and solve problems effectively.
• Comfortable working with modern technologies including C#/.NET, TypeScript/React, Java, Azure, AWS, containerization (Docker/Kubernetes), and cloud-native architectures, with the ability to quickly learn new technologies.
• Strong understanding of software security and compliance, including authentication, authorization, secrets management, encryption, data privacy, and GDPR requirements, while contributing positively to engineering culture through collaboration, knowledge sharing, and mentoring.
• What are we all about?
• The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
• With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.
• We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?
• Let’s make a difference together.
• Love Work. Love Life. Be You.