Software Consulting Engineering Technical Leader

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience.
• 6+ years of experience in customer success, technical support, or engineering within a high-tech, B2B environment.
• Demonstrated proficiency using case management and collaboration tools such as Salesforce and Jira.
• Proven technical expertise in LTE/5G networks, telecom protocols, and IoT solutions, supported by troubleshooting skills in Wireshark, Splunk, or SQL.
• Native proficiency in Arabic and professional fluency in English to support local stakeholder engagements.
• Experience with analytics, cloud/SaaS solutions, and a documented commitment to AI adoption and continuous learning.

Preferred Qualifications

• Experience acting as a trusted advisor to C-suite or high-level IT leadership.
• Proven track record of co-developing innovative solutions that directly impact business KPIs.
• Demonstrated success in identifying new use cases and driving solution adoption within complex enterprise environments.
• Experience facilitating cross-team communication and mentoring peers to foster a collaborative culture.
• Ability to translate complex technical concepts into strategic business recommendations.
• Why Cisco?
• At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
• Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
• We are Cisco, and our power starts with you.

Why Cisco?