Social Worker

Casework & Beneficiary Support

• Conduct needs assessments and provide appropriate case management.
• Deliver psychosocial support and referrals to beneficiaries.
• Maintain accurate and confidential records of all cases.
• Undertake visits to beneficiary sites for inspecting and vetting process
• Prepare periodical reports, case summaries as and when required by the management

Program Implementation & Community Outreach

• Support execution of workshops, awareness, volunteering & fund-raising campaigns, and outreach initiatives.
• Conduct field visits, meetings with vendors and partners to ensure effective delivery of programs.
• Mobilize community members to participate in Foundation initiatives.

Collaboration & Reporting

• Coordinate with internal teams, program managers, and external partners.
• Prepare reports, case studies, and beneficiary feedback for monitoring and evaluation.
• Escalate sensitive or complex cases to the Program Manager or Director General.

Compliance & Professional Standards

• Ensure safeguarding, protection, and confidentiality of all beneficiary data.
• Comply with organizational policies, ethical codes of practice, and legal requirements.
• Promote DP World’s values and represent the Foundation positively. Perform other secondary tasks as assigned by the management.

Job Context

Salary

Education & Professional Background

• Bachelor’s degree in Social Work, Psychology, Sociology, or related field.
• Certification in counselling, case management, or social services is desirable.

Experience & Knowledge

• Minimum 2–3 years’ experience in social services, NGO projects, or community development.
• Experience working with vulnerable groups, such as children, families, or marginalized communities.
• Knowledge of referral pathways and local support networks.

Skills & Competencies

• Strong communication, empathy, and cultural awareness.
• Ability to manage multiple cases effectively.
• Good reporting, documentation, and IT skills (MS Office).
• Fluency in English is required; Arabic is an advantage