Social Responsibility Risk Manager, SR Strategy & Central Ops
DESCRIPTION --------------- Amazon's Global Procurement Organization (GPO) is looking for a Social Responsibility Risk Manager to join the Social Responsibility Strategy & Central Operations team within the Global Procurement Sustainability (GPS) organization.
Skills
About This Role
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- Amazon's Global Procurement Organization (GPO) is looking for a Social Responsibility Risk Manager to join the Social Responsibility Strategy & Central Operations team within the Global Procurement Sustainability (GPS) organization.
- In this role, you will own the development, optimization, and continuous improvement of processes and frameworks that enable effective social responsibility (SR) risk management across Amazon's global supplier network.
- You will drive process excellence by designing and implementing scalable standard operating procedures, governance structures, and operational workflows that protect the fundamental dignity of workers and uphold human rights standards.
- This role requires a process-oriented program manager who combines strong analytical skills with a hands-on approach to building, measuring, and improving operational mechanisms.
- You must be a self-starter with the ability to manage multiple workstreams simultaneously, communicate effectively with both technical and non-technical stakeholders, and deliver results in a fast-paced environment.
- Key job responsibilities
- Own the end-to-end design, documentation, and continuous improvement of SR operational processes including SOPs, RACI frameworks, change management workflows, and governance structures to drive consistency and scalability across GPS programs
- Lead process optimization initiatives by identifying inefficiencies, establishing data-driven baselines, and implementing measurable improvements across SR risk management operations such as vendor selection, audit coordination, and remediation tracking
- Develop and maintain SR process repositories, knowledge management tools, and centralized documentation to improve team visibility, access, and operational readiness across regional teams
- Drive stakeholder alignment and coordination across diverse internal teams and external partners by establishing structured communication cadences, escalation protocols, and cross-functional governance mechanisms
- Lead complex, multi-stakeholder projects from planning through execution, including vendor selection programs, supplier adoption strategies, and process framework development, with clear milestones, risk mitigation plans, and delivery commitments
- Build and maintain relationships with external suppliers, audit partners, and sustainability platforms, as well as internal stakeholders across GPO, to advance SR goals and ensure program alignment
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- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 2+ years of supply chain experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
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- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- 2+ years of change management experience
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
- If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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