Social Media Account Manager

Role overview

Responsibilities

• Develop and implement social media strategies aligned with client objectives and KPIs.
• Manage client accounts, including content creation, scheduling, and community management.
• Create content tailored to client brand voice and target audience.
• Monitor social channels for trends, insights, and engagement opportunities.
• Analyze performance metrics and provide actionable reporting and recommendations.
• Collaborate with content creators, designers, and strategists on cohesive campaigns.
• Stay current with social media and digital marketing trends.
• Support clients across hospitality, real estate, sports, wellness, and luxury.
• Capture raw mobile footage at client events and operations.

Skills and experience

• At least 3 years of social media marketing experience; agency or account management experience preferred.
• Knowledge of tools such as Hootsuite, Later, Trello, Google Analytics, and Meta Insights.
• Working knowledge of paid social campaigns across Meta and LinkedIn.
• Strong written and verbal communication skills.
• Excellent time management and ability to manage multiple clients and changing priorities.
• Able to work independently and collaboratively within a team.