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Social Insights Analyst, Studios

The Walt Disney Company
London, GBR
Full-time
Onsite
Discovered 5 days ago
Social and digital data analysisAudience behavior and conversation analysisQuantitative and qualitative analysisSocial listeningSocial listening platforms and social intelligence toolsBoolean query building

Full Job Posting

Role overview

Two Social Insights Analysts will join Studios Intelligence to analyze audience engagement with films, franchises, and campaigns online.

The team provides audience, market, and commercial insight for Studios business decisions across EMEA.

The role reports to the Manager, Social Listening & Research.

Based in the London Hammersmith office four days per week, with either Monday or Friday working from home.

Responsibilities

  • Analyze social listening, owned social, video, and platform data for conversation, sentiment, engagement, performance, and trends.
  • Configure and refine listening queries; monitor online communities, competitors, platforms, and cultural conversations.
  • Deliver recurring social intelligence and ad hoc analysis; present findings in reports, presentations, and executive summaries.
  • Recommend implications for campaign strategy, targeting, creative development, and content positioning.
  • Evaluate campaign and creative performance and contribute to wider audience, market, and commercial analysis.
  • Produce accurate reports and dashboards; maintain datasets, dashboards, and measurement frameworks across EMEA.
  • Collaborate with internal, global, and external partners; evolve methods, reporting, visualization, and AI-enabled workflows.

Required qualifications and skills

  • Experience analyzing social, digital, or audience data and interpreting online behavior and content performance.
  • Strong quantitative and qualitative analysis and ability to produce actionable recommendations.
  • Excellent written and verbal communication; strong organization, detail, and deadline management.
  • Proficiency in Microsoft Excel and PowerPoint; collaborative approach and effective stakeholder relationships.
  • Curiosity about entertainment, digital culture, audience behavior, and emerging trends; proactive interest in learning and improvement.

Preferred qualifications

  • Experience using social listening platforms and social intelligence tools is preferred.
  • Familiarity with Boolean query building is preferred.
  • Experience creating dashboards and data visualizations is preferred.

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