SME Program Manager Automation , Quick Commerce

Role overview

Technical skills

• Required skills include Python, SQL, data science and machine learning, ETL pipelines, data visualization, warehouse management systems, and supply chain technologies.
• Cloud computing experience is requested; AWS is preferred.
• Tableau and Power BI are examples of data visualization tools.
• The description also calls for translating business requirements into technical solutions, analytical and problem-solving skills, and process optimization and automation experience.

Key responsibilities

• Develop automation tools and generative AI initiatives for fulfillment operations.
• Analyze operational data, identify optimization opportunities, and build predictive models for capacity planning.
• Build dashboards and reporting systems for operational metrics and decision-making.
• Translate business requirements into technical solutions and manage technology projects end to end.
• Drive process improvements through technical innovation, automation, and data analysis.

Basic qualifications

• At least 3 years of experience with data visualization and reporting tools, cross-functional work with technical and non-technical teams, and data- and metrics-driven process improvement initiatives.
• Bachelor's degree.
• Advanced Excel knowledge, including Pivot Tables and VLOOKUPs, and SQL knowledge.
• Experience defining program requirements and using data and metrics to determine improvements.

Preferred qualifications

• At least 3 years of experience driving end-to-end delivery and communicating results to senior leadership.
• Experience driving process improvements, managing stakeholders at varied organizational levels, and building processes, projects, and schedules.