Smart Home Consultant
Full Job Posting
What you will do:
- As a Smart Home Consultant, you’ll guide residential customers in designing a home setup that helps protect what they value most. You’ll combine hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together. You’ll activate systems, educate customers on our app and features, and ensure every solution fits their unique needs. You will:
- · Deliver in-home consultations and assessments
- · Recommend smart home and security solutions based on customer goals
- · Install and activate security hardware, cameras, IoT devices, and smart home products
- · Integrate new products with the customer’s existing setup
- · Troubleshoot and resolve technical questions
- · Complete customer onboarding and product education
- · Build long-term customer confidence through proactive support
- · Identify upsell opportunities that strengthen home protection
- What you need to be successful:
- High school diploma or equivalent.
- Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
- Strong customer-focused communication skills.
- Technical aptitude with smart device ecosystems and connected technologies.
- Ability to understand how multiple products interact within a home network.
- Advise customers on the best system design and setup to support their safety goals.
- Continuous learner who adapts to new tools and technologies.
- Ability to climb, lift 10+ lbs., and work indoors/outdoors in varied conditions
- How ADT invests in you:
- Hourly Pay: $19.55
- Earning Potential: With uncapped commissions, job-completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually.
- Training:
- Paid an additional $320 per week (on top of the hourly pay) during the three-week onboarding
- Includes New Technician Training, Field Safety Training, and Peer-to- Peer Training
- Company vehicle provided for work use.
Benefits:
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition reimbursement
- Company vehicle
- Short- and long-term disability, life insurance, and well-being programs
- Paid time off
- Culture of professional development and career growth opportunities
- Flexible work schedule to accommodate you and your customers’ needs
- Click here to view our full benefit offerings
- Why you’ll love working here:
- We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
- We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
- We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
- We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.
About ADT
Provider of security, smart home, and monitoring services.
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