Sleep Coach - Annerley, QLD (Casual)

Annerley, QLD | Retail Role with Purpose

Ready to turn your retail skills into something truly meaningful?

Join Resmed and make a genuine difference by helping people sleep better, live better, and feel their best every day.

As a Sleep Coach, you'll be the face of Resmed in our Annerley clinic. You'll create outstanding customer experiences while supporting people on their sleep health journey and contributing to the success of the clinic.

This is a role for someone who enjoys working with people, takes the time to understand individual needs, and is motivated by achieving great outcomes for both customers and the business. You'll be part of a supportive team where customer care, professionalism, and results go hand in hand.

Casual position

Preferred availability on Tuesdays, Wednesdays, Thursdays and Saturdays

Additional flexibility to support leave coverage and peak trading periods is highly regarded

Full training provided

Supportive team environment

Opportunity to build experience with a global healthcare leader

Resmed is a global leader in sleep and respiratory health, helping millions of people worldwide live healthier, higher-quality lives through innovative medical devices and digital health solutions.

Our retail clinics focus on education, care, and meaningful outcomes. Every day, our teams make a real difference by helping customers improve their sleep, health, and wellbeing.

Many of our customers visit us looking for help with sleep-related challenges for the first time. Your ability to listen, build trust, educate, and guide them towards the right solution will be central to your success.

You'll combine strong customer service skills with a commercial mindset, helping customers find products and services that improve their sleep while contributing to clinic performance and growth. You Will

Deliver exceptional customer experiences in-store and over the phone

Welcome customers, understand their needs, and provide tailored solutions

Support customers throughout their therapy journey with education and ongoing coaching

Achieve individual and clinic sales targets through genuine customer engagement

Follow up with customers to build relationships and support successful therapy outcomes

Fit customers with masks and equipment following training

Maintain high standards of store presentation, merchandising, and cleanliness

Manage stock levels and assist with inventory control

Complete product training and stay up to date on Resmed's solutions

Process sales transactions, payments, and administrative tasks accurately

Maintain and manage trial equipment used by customers

Contribute to the growth and success of the clinic through a proactive and team-focused approach

We're looking for someone who combines empathy with commercial confidence.

You enjoy helping people, communicate well with a wide range of customers, and are motivated by achieving results.

You'll bring:

Retail, customer service, or customer-facing sales experience

A genuine passion for helping people and delivering exceptional service

Strong listening and communication skills

Confidence building relationships and identifying customer needs

A sales-focused mindset with a desire to achieve goals

A positive and collaborative approach to teamwork

Strong organisational skills and attention to detail

Confidence using technology and point-of-sale systems

Healthcare, pharmacy, medical device, or sleep therapy experience is beneficial but not essential. We provide comprehensive training and support to help you succeed.

Meaningful work that improves people's lives

Full training and ongoing professional development

Flexible casual employment

A supportive and inclusive team culture

Employee Assistance Program

Employee Share Purchase Plan

Staff discounts and employee benefits

The opportunity to build a rewarding career in a growing health and wellness industry

This isn't just a casual retail role. It's an opportunity to combine customer service, sales, health, and purpose in a role that makes a genuine difference.

If you're an empathetic people person with a passion for delivering great customer experiences and achieving results, we'd love to hear from you. Apply now and join Resmed as a Sleep Coach.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.