Site Service Supervisor | AT-PAC Middle East

About This Role

Operating within the newly established Umdasch Industrial Solutions division — under the same Umdasch Group umbrella as Doka — we are dedicated to meeting the specific needs of industrial sectors with specialized scaffolding, safety, and maintenance solutions. Leveraging our deep-rooted expertise in scaffolding, we deliver a comprehensive portfolio of integrated services designed to enhance operational efficiency and ensure worker safety in complex industrial environments.

Job Description

The Site Services Supervisor ensures safe, efficient, and high-quality execution of site services across customer projects. The role focuses on day-to-day site support , technical guidance , and service consistency , while acting as a trusted on-site advisor for customers and a mentor for site teams during complex or critical project phases.

Key Responsibilities

Site Operations & Technical Support

• Supervise day-to-day on-site support delivered by Site Services / Scaffolding Instructors.
• Ensure consistent service quality and strict adherence to AT‑PAC safety standards.
• Provide hands-on technical support for complex or non-standard access and scaffolding solutions.
• Support troubleshooting on active sites to protect safety, schedule, and productivity.

Added Value & Optimization

• Review scaffold and access concepts to ensure safe, efficient, and practical site execution.
• Identify opportunities to optimize scaffold utilization, access strategies, and material deployment.
• Support development of site-specific instructions for challenging project conditions.
• Provide insight from site observations to highlight risks and improvement opportunities.

Team Leadership & Collaboration

• Act as a mentor and escalation point for instructors during critical milestones or complex activities.
• Support coordination in regions or projects without a dedicated site representative.
• Exchange structured feedback with Engineering, Operations, and Supply Chain to improve execution and planning.

Customer Interface & Compliance

• Attend site meetings, inspections, and client visits to reinforce confidence and alignment.
• Act as a key technical advisor to customers during the execution phase.
• Support compliance with local regulations, industry standards, and internal procedures.

Qualifications

• Strong experience in scaffolding / access solutions / formwork site operations within the UAE or regional construction market.
• Proven ability to lead and support site-based technical teams in high-pressure, live project environments .
• Deep understanding of HSE standards , local regulations, and industry best practices for scaffolding activities.
• Excellent communication and client-facing skills, able to translate technical topics into clear, actionable guidance.
• Ability to interpret drawings, specifications, and technical documentation for effective site execution.
• Comfortable working cross-functionally and in multicultural site environments .
• Proficient in using digital tools for reporting, tracking, and operational follow-up.

Additional Information

As a customer-focused organization, we understand that our greatest assets are our employees, which is why we are consistently looking for talented professionals who are keen to develop their career in this challenging industry. Join us and be part of that journey!