Site Reliability Engineer
Skills
About This Role
Overview
- From designing fault-tolerant architectures to leading incident responses, you ll have the freedom to shape how we deliver stable, secure, and high-performance banking services.
- We re looking for a talented
Site Reliability Engineer (SRE)
to keep our systems running smoothly, reliably, and at scale.
Through smart
automation
, deep
observability
, and a calm head in a crisis, you ll help us balance
speed
,
compliance
, and
stability
, working alongside
DevOps
,
Cloud
,
Quality Engineering
, and
Product
- teams to drive continuous improvements in
- performance
- ,
- security
- , and
- resilience
- .
- You ll play a key role in enhancing reliability, accelerating delivery, and ensuring seamless digital experiences for our customers.
What You Will Be Doing
Define and implement
SLIs / SLOs
and
error budgets
for business-critical digital banking
services.
Build actionable
observability
(metrics, logs, traces, dashboards, and alerts) using
Dynatrace
,
Prometheus
,
Grafana
, and
ELK
, while reducing alert fatigue.
Leverage
AI-driven insights
and
anomaly detection
Dynatrace Davis AI
or equivalent
AIOps
platform) to proactively predict and resolve reliability issues before impact.
Lead
incident management
from on-call triage and root-cause analysis to blameless
postmortems with actionable follow-ups.
Improve deployment safety with robust
rollout / rollback strategies
,
canary
and
blue-green deployments
, and
production readiness reviews
.
Support and optimize
microservices-based architectures
, ensuring
service reliability
,
scalability
, and
inter-service resilience
.
Conduct
capacity planning
,
performance tuning
, and
resilience testing
, optimizing for both reliability and cost efficiency.
Automate operational toil
from runbooks and remediation scripts to proactive health checks and self-healing workflows.
Collaborate with
DevOps
to embed
reliability gates
and validations into
GitHub Actions
,
Jenkins
,
GitLab CI / CD
or
Azure DevOps
).
Own and evolve the
observability
and
AIOps stack
, driving intelligent automation and predictive alerting capabilities.
Maintain high-quality
documentation
,
playbooks
, and
operational standards
across
environments.
Ensure
operational compliance
and
security alignment
with internal controls and regulatory standards.
Analyze
system performance
,
availability
, and
cost data
to continually optimize operations.
Provide
reliability support
and escalation guidance for critical production systems during major incidents.
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