Site Reliability Engineer (SRE)
Skills
About This Role
Overview
- We are seeking a highly skilled DevOps / Cloud Engineer with strong experience in cloud infrastructure, CI/CD automation, containerization, and system monitoring. The ideal candidate will play a key role in designing, implementing, and maintaining scalable, secure, and reliable infrastructure environments across on-prem and cloud platforms.
Key Responsibilities
- Define and implement SLIs / SLOs and error budgets for business-critical digital banking
- services.
- Build actionable observability (metrics, logs, traces, dashboards, and alerts) using Dynatrace, Prometheus, Grafana, and ELK, while reducing alert fatigue.
- Leverage AI-driven insights and anomaly detection (Dynatrace Davis AI or equivalent AIOps platform) to proactively predict and resolve reliability issues before impact.
- Lead incident management from on-call triage and root-cause analysis to blameless
- postmortems with actionable follow-ups.
- Improve deployment safety with robust rollout / rollback strategies, canary and blue-green deployments, and production readiness reviews.
- Support and optimize microservices-based architectures, ensuring service reliability, scalability, and inter-service resilience.
- Conduct capacity planning, performance tuning, and resilience testing, optimizing for both reliability and cost efficiency.
- Automate operational toil from runbooks and remediation scripts to proactive health checks and self-healing workflows.
- Collaborate with DevOps to embed reliability gates and validations into CI / CD pipelines (GitHub Actions, Jenkins, GitLab CI / CD or Azure DevOps).
- Own and evolve the observability and AIOps stack, driving intelligent automation and predictive alerting capabilities.
- Maintain high-quality documentation, playbooks, and operational standards across
- environments.
- Ensure operational compliance and security alignment with internal controls and regulatory standards.
- Analyze system performance, availability, and cost data to continually optimize operations.
- Provide reliability support and escalation guidance for critical production systems during major incidents.
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