Site Reliability Engineer

THE OPPORTUNITY

WHERE THIS ROLE SITS

Reliability and Operations

Automation and Platform Engineering

Collaboration and Continuous Improvement

WHAT GOOD LOOKS LIKE

DISTINGUISHING EXPECTATION

REQUIRED QUALIFICATIONS

• Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience).
• Experience in Site Reliability Engineering, DevOps, Systems Engineering, or Cloud Infrastructure roles.
• Knowledge of Linux/Unix systems administration.
• Experience with cloud platforms such as AWS, OCI, or Google Cloud Platform.
• Proficiency in Python, Go, Bash, Java, or similar scripting/programming languages.
• Experience with Docker and Kubernetes.
• Familiarity with Terraform, CloudFormation, or other IaC tools.
• Experience with CI/CD tools such as Jenkins, GitHub, or Bitbucket.
• Experience with monitoring and logging tools such as Prometheus, Grafana, AppDynamics, ELK, or Splunk.
• Understanding networking, security, and distributed systems concepts.
• Knowledge of reliability engineering principles and automation best practices.
• Cloud certifications.
• Experience with incident management and postmortem culture.
• WORK ENVIRONMENT
• Full-time role.
• On-call participation required.
• Hybrid or remote flexibility, depending on company policy.
• Cross-functional collaboration with engineering and operations teams.
• ABOUT QUALYS
• Qualys, Inc. is a pioneer and leading provider of cloud-based IT, security, and compliance solutions, serving more than 10,000 customers across over 130 countries. Qualys delivers innovative security and compliance solutions that help organizations simplify security operations and reduce risk.

PREFERRED QUALIFICATIONS

• Knowledge of reliability engineering principles and automation best practices.
• Cloud certifications.
• Experience with incident management and postmortem culture.

WORK ENVIRONMENT

ABOUT QUALYS

Responsibilities

• Reliability and Operations
• Maintain highly available and scalable applications and services.
• Monitor application and infrastructure health using observability tools.
• Respond to incidents, troubleshoot deployment issues, and perform root cause analysis.
• Participate in on-call rotations and incident response processes.
• Track and improve service reliability, latency, performance, and efficiency.
• Automation and Platform Engineering
• Create automation scripts and tooling to reduce manual operational effort.
• Support deployments, configuration management, and operational workflows.
• Leverage Infrastructure as Code (IaC) practices for repeatable infrastructure management.
• Continuously improve operational processes through automation and self-service capabilities.
• Collaboration and Continuous Improvement
• Collaborate with development teams to improve resilience and operational readiness.
• Document system architectures, operational procedures, and best practices.
• Drive continuous improvement initiatives focused on reliability and operational excellence.
• WHAT GOOD LOOKS LIKE
• Uses automation to eliminate repetitive operational tasks.
• Responds effectively to incidents and drives meaningful root cause analysis.
• Collaborates effectively across engineering and infrastructure teams.
• Continuously improves platform reliability, scalability, and observability.
• DISTINGUISHING EXPECTATION
• The SRE is measured by improvements in reliability, automation, operational efficiency, and service availability. Success is demonstrated through proactive problem prevention, reduced operational burden, and continuous improvement of production systems.