Site Reliability Engineer

Operate and maintain highly available network infrastructure across switching, routing, and firewalls

Proactively monitor network systems and services using observability tools

Troubleshoot complex incidents and contribute to incident management and postmortem processes

Maintain automation solutions for deploying, troubleshooting, and managing network infrastructure

Drive operational efficiency through Infrastructure as Code

Contribute to SRE best practices, including runbooks, workflows, and standardization

Help build reliable, repeatable deployment pipelines for network services

Identify and implement improvements in performance, resiliency, and security

Partner with LiveOps teams to resolve complex network-related issues impacting client services

Participate in operational support and the on-call rotation

Maintain clear, up-to-date documentation of the network and procedures

Expertise with datacenter networking hardware, including Juniper, Cisco/Nexus, Cumulus, and similar platforms

Expertise with network configuration & protocols: BGP, OSPF, TCP/IP, UDP, and LACP

Experience with configuration management tools such as AWX and related platforms

Experience with scripting, automation, and version control systems, including Ansible, Python, Go, YAML, and Git

Experience working with Linux operating systems

Experience with monitoring and observability tools such as Prometheus, Grafana, Nagios, and Kentik

Good understanding of SRE principles, including monitoring, alerting, incident management, and postmortems

Education: Bachelor’s degree or equivalent experience in networking, IT, or a related field

Experience: 5+ years of experience in network operations within medium to large-scale environments; 500+ servers preferred. Experience in critical environments requiring high availability

Network Skills: Knowledge of BGP, OSPF, IS-IS, EVPN-VXLAN, and MPLS; hands-on experience with Juniper hardware

Automation: Experience using Ansible and scripts for network changes and small-scale automation tasks

Tooling: NetBox and comfortable with improving and maintaining scripts. Traffic monitoring workflows with tools like Kentik and Grafana

Troubleshooting: Methodical in solving hardware and routing issues, from cable to configuration

Linux Knowledge: Confident working in Linux environments for troubleshooting and scripting

Broader Tech Insight: Familiar with storage, virtualization, and cloud fundamentals

Communication: With respect to verbal and written communication, the candidate must have a strong command of English or be functionally proficient and able to communicate effectively in English. Comfortable with expert-to-customer communication.

Certifications: JNCIP / CCNP, or similar certifications, are a plus

Remote vs Onsite: This is a hybrid role, so you'll spend some time working onsite at our Montréal office. You'll need to be based in Montréal or the surrounding area and have valid authorization to work in Canada

Strong interest in SRE and contributing to the establishment of SRE practices within our organization

Reliability-first mindset with a strong focus on automation and continuous improvement

Analytical thinker with strong problem-solving skills

Ability to manage multiple priorities effectively

High level of integrity, accountability, and professionalism

Global Exposure: We operate our own international backbone network, with a presence in over 60 locations worldwide.

State-of-the-Art Technology: Work with cutting-edge service providers and data center equipment.

Comprehensive Benefits : Enjoy competitive pay, healthcare, dental, physio, and access to fully paid wellness services through Dialogue.

Work-Life Balance : Benefit from 5 weeks of vacation and additionally 5 discretionary days between Christmas and New Year's

Skill Development : Advance your career with clear growth paths, hands-on learning, and meaningful projects.

Free Games : Enjoy lifetime access to Ubisoft’s game library