Site Reliability Engineer

What we do:

What you’ll do:

Technology Stack at Zefr:

What we’re looking for:

Nice to have:

• Familiarity with modern CI/CD pipelines and GitOps (Github Actions, GitLab, Argo CD)
• Exposure to Monitoring and Observability tools (Prometheus, Grafana, Chronosphere, Datadog, OpenTelemetry)
• Experience collaborating across departments to execute complex, high-impact projects.
• Flexible PTO
• Medical, dental, and vision insurance with FSA options
• Company-paid life insurance
• Paid parental leave
• 401(k) with company match
• Professional development opportunities
• 13 paid holidays off
• Summer Fridays (we leave early)
• In-office and hybrid work options available
• In-office lunches and lots of free food
• Optional in-person and virtual events (we like to celebrate!)
• The anticipated salary for this position is between $100,000 and $130,000. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. If your compensation expectations fall outside of this range, it may still be worth having a conversation.
• Zefr is an equal opportunity employer that embraces diversity and inclusion in the workplace. We are committed to building a team that represents a variety of backgrounds, skills, and perspectives because we know this only makes us better. We strongly encourage women, persons of color, LGBTQIA+ individuals, persons with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply even if you do not meet 100% of the qualifications.

Benefits (for US based employees):

Compensation (for US based employees):

Qualifications

• 1-3 years of experience supporting Cloud Infrastructure in a production environment using AWS and/or GCP
• Hands-on experience with containers and Kubernetes
• Competency in Python and shell scripting
• Strong problem-solving skills
• Strong written and verbal communication, organization, and documentation skills

Responsibilities

• As a Site Reliability Engineer at Zefr, you’ll join our Engineering team and grow your skills in cloud infrastructure, CI/CD, Observability, and core SRE concepts, helping deliver high-quality, reliable, and scalable solutions. You’ll work closely with the rest of Zefr’s Engineering and Data Science teams, ensuring the infrastructure behind our services is robust, efficient, and scalable.
• We are looking for a passionate engineer to come collaborate and grow alongside our experienced SRE team. You bring curiosity, a strong work ethic, and a passion for continuous improvement and automation.
• Support and build systems and tools that enable other engineers to deploy and manage product features both quickly and safely.
• Help deploy and support our multi-cloud, micro-service architecture, deployed via Github Actions, ArgoCD & Kubernetes.
• Write and maintain Infrastructure as Code with Terraform and Terragrunt, contributing changes through pull requests and code review.
• Build and improve CI/CD pipelines and release workflows.
• Help maintain the health of production environments, including monitoring application performance and resource utilization.
• Participate in 24/7 on-call rotation, responding to system performance issues and outages alongside senior teammates.
• Debug issues at the application and infrastructure level.
• Write and maintain clear documentation and runbooks.
• Contribute to our DevOps culture and philosophy of continuous improvement.
• Cloud Providers: Google Cloud Platform (primary), Amazon Web Services
• Infrastructure as Code (IaC): Terraform, Terragrunt
• Containerization & Orchestration: Docker, Kubernetes (GKE)
• CI/CD: GitHub Actions, Argo CD
• Primary Language: Python
• Observability: Prometheus, OpenTelemetry, Chronosphere, Pagerduty
• Application Languages/Frameworks: Python, FastAPI, Flask, Node.js, React
• Workflow Orchestration: Apache Airflow, Ray
• Relational Databases: PostgreSQL
• NoSQL Databases: DynamoDB
• Search Databases: OpenSearch
• Data Warehousing: Snowflake
• 1-3 years of experience supporting Cloud Infrastructure in a production environment using AWS and/or GCP
• Hands-on experience with containers and Kubernetes
• Competency in Python and shell scripting
• Strong problem-solving skills
• Strong written and verbal communication, organization, and documentation skills