Site Reliability Engineer

Overview

Site Reliability Engineer

Key Accountabilities

• Monitor real-time and historical performance metrics for critical power, cooling, and IT systems.
• Analyse system data to identify trends, failure modes, and reliability risks.
• Execute Root Cause Analyses (RCA) and Failure Mode & Effects Analyses (FMEA), then drive corrective and preventive actions.
• Develop and maintain condition-based and predictive maintenance routines, leveraging IoT, data analytics, and machine learning tools.
• Support preventive maintenance programs: schedule, document, and validate maintenance activities.
• Assist in asset lifecycle planning, including upgrades, decommissioning, and end-of-life strategies.
• Contribute to capacity runway assessments to forecast infrastructure needs.
• Implement and enforce availability management plans, risk assessments, and mitigation strategies.
• Ensure data collection and reporting processes for reliability KPIs (e.g., MTBF, MTTR, availability) are standardized and accurate.
• Prepare reliability reports and dashboards; present findings and recommendations to site leadership.
• Respond to and lead failure-response efforts during site incidents, ensuring rapid recovery and root-cause follow-through.
• Maintain compliance with industry standards and regulations (Uptime Institute, ISO, ASHRAE).
• Collaborate with Operations, Engineering, Facilities, and Vendors to integrate reliability best practices into day-to-day workflows.
• Propose continuous-improvement initiatives and pilot emerging reliability technologies.
• The job holder may be required to undertake additional duties, which may be reasonably expected and forms part of the function of the job.

Minimum Qualifications

• Bachelor’s degree in mechanical, Electrical, Reliability, or related Engineering discipline.

Minimum Experience

• 3+ years of experience in reliability engineering, maintenance engineering, or a data center operations environment.
• Hands-on experience with RCA, FMEA, and predictive maintenance methodologies.
• Proficiency with monitoring platforms, data-analytics tools, and scripting (e.g., Python, R).
• Familiarity with IoT sensors, machine-learning frameworks, and condition-based monitoring systems.
• Knowledge of industry reliability standards and regulations (ISO, ASHRAE, Uptime Institute).

Job-Specific Skills (Generic / Technical)

• Strong analytical and problem-solving skills, with acute attention to detail.
• Effective communicator, able to present technical findings to diverse audiences.
• Project coordination skills and the ability to manage multiple reliability initiatives.
• Collaborative mindset, comfortable working in cross-functional teams.
• Self-starter with a continuous-improvement attitude and commitment to resilience.