Site Reliability Engineer
Role Overview
Join the technology organization of a UAE-headquartered group whose digital products serve users across the GCC and global markets.
Work in a DevOps and Infrastructure team building and operating reliable, scalable production environments.
Own reliability, observability, and release engineering for products serving millions of users; the hiring company will be disclosed to shortlisted candidates.
Key Skills for This Role
Full Job Posting
Opportunity
Join the technology organization of a UAE-headquartered group whose digital products serve users across the GCC and global markets.
Work in a DevOps and Infrastructure team building and operating reliable, scalable production environments.
Own reliability, observability, and release engineering for products serving millions of users; the hiring company will be disclosed to shortlisted candidates.
Reliability and release engineering
- Gather and analyze operating-system and critical application-service metrics to identify issues and faults.
- Partner with development teams to improve service reliability and optimize release procedures.
- Maintain control and understanding of production environments to identify and mitigate issues quickly.
- Define and operate SLAs, SLOs, and SLIs, balancing feature velocity with reliability.
- Lead incident management, on-call processes, and release/change management within an SDLC framework.
Infrastructure and technology
- Administer Ubuntu and Amazon Linux servers and Apache, Nginx, Tomcat, and HAProxy web servers.
- Operate AWS and Azure services including EC2, RDS, S3, ECS/EKS, Lambda, CloudWatch, CloudFront, Route53, VPC, API Gateway, IAM, ElastiCache, DynamoDB, CodeDeploy, and CodeBuild.
- Implement container orchestration with Kubernetes, Docker Swarm, OpenShift, or AWS EKS/ECS.
- Build infrastructure as code with Terraform, Pulumi, or CloudFormation across cloud and on-premises environments.
- Own observability using Elastic Stack, Grafana, Prometheus, Graphite, and APM tools such as New Relic, AppDynamics, and Dynatrace.
- Automate with Terraform, Bash, and Python; apply microservices patterns and support RDBMS and NoSQL observability, availability, and scalability.
Platform operations and collaboration
- Participate in system design consulting, platform management, and capacity analysis and planning.
- Maintain internal knowledge bases and document work effectively using Jira and Confluence.
What you'll bring
- Bachelor's degree in computer science or a related STEM field; mathematics majors are preferred.
- At least 4 years of hands-on Site Reliability Engineering experience, with strong proficiency across the listed technologies.
- Deep incident-management and on-call experience in high-availability production environments.
- Excellent written and verbal communication and ability to collaborate across teams and stakeholders.
- Relevant AWS, Azure, Kubernetes, Terraform, or observability-platform certifications are highly desirable.
Opportunity and benefits
- Foundational role in a scaling technology group with genuine ownership of production reliability.
- Tax-free compensation and comprehensive benefits; no compensation cadence is specified.
- Collaborative, growth-oriented engineering culture and exposure to multi-product, multi-market infrastructure at scale.
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