Site Manager

Do you have a proven track record in operational site management and a sharp eye for compliance, security and process excellence? Step into this exciting leadership role at Luton Airport, where operational excellence, supply chain efficiency and regulatory precision go hand in hand!

We are currently recruiting for a Site Manager to lead our team at our Luton Airport Consolidation Centre . You will be responsible for the safe and effective management of the operation through strong leadership of colleagues, equipment, security processes and operational activities, ensuring positive outcomes in health and safety, performance, compliance, customer service and commercial objectives.

The consolidation centre plays a critical role in the airport retail supply chain, managing inbound and outbound goods for airport retail stores. The operation handles a diverse range of products, including duty-free goods, perfumes, alcohol, souvenirs, food and beverage products, clothing and electrical items. The successful candidate will oversee all warehouse operations, from goods receipt and security screening through to dispatch.

This role is offered on a full-time, permanent basis. Due to the operational needs of the business, flexibility is required. Working hours are 8 hours per day, scheduled between 06:00 and 17:00, Monday to Friday , depending on operational demands.

Take overall responsibility for the safe, compliant and efficient running of the site operation

Achieving high levels of customer satisfaction through excellence in goods receiving and despatching goods in line with the agreed schedule

Management of legal and operational compliance for the department

Oversee operational and legal compliance, including aviation security requirements and warehouse standards

Organising available resources to maximise effectiveness of the operation

Management, control, and reporting of all costs, KPIs and operational statistics within budget

Effective communication with the customer and internal colleagues

Monitoring and maintaining all written security check records to ensure compliance, scheduling random checks and addressing any deficiencies that arise

Proven experience in a Site Manager role, ideally within an airport consignment centre environment; logistics sector experience is essential

Strong leadership skills with experience managing teams, driving performance, handling disciplinary, absence and grievance processes, and fostering a culture of continuous improvement

Commercial and financial acumen, including budget management, resource planning, and delivering operational KPIs

Excellent decision-making, organisational and problem-solving skills, with the ability to prioritise workloads and perform effectively under pressure

Strong communication, reporting and IT skills, with a proactive approach to Health & Safety, stakeholder management, and maintaining high levels of confidentiality

IOSH qualification desirable. If you do not currently hold IOSH certification, GXO will support the successful candidate with the relevant training and development

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.