Site Manager

Key Responsibilities

• Site Operations
• Oversee daily site operations to ensure safe, efficient, and reliable service delivery.
• Coordinate technician scheduling, dispatch, equipment availability, and resource allocation.
• Monitor operational performance and implement improvements to productivity and service delivery.
• Ensure site facilities, equipment, and documentation meet company, safety, and regulatory requirements.
• Client Relations
• Build and maintain strong relationships with existing clients.
• Serve as a primary site-level contact for client inquiries and operational concerns.
• Identify opportunities to expand services, secure additional work, and support site growth.
• Support quotations, proposals, and other business development activities as required.
• Team Leadership
• Provide day-to-day leadership, coaching, and direction to site personnel, NDT technicians, Visual Inspectors, and Industrial Trade personnel.
• Support recruitment, onboarding, training, and employee development.
• Establish clear performance expectations and promote accountability, teamwork, and continuous improvement.
• Foster a workplace culture focused on safety, quality, and operational excellence.
• Financial Performance & Compliance
• Monitor site performance, labour costs, equipment utilization, and operational targets.
• Support budgeting, forecasting, reporting, and invoicing processes.
• Ensure compliance with applicable safety legislation, client requirements, NDT qualification standards, IRATA standards, and WQS policies.
• Collaborate with Operations and internal support departments to address staffing, financial, and operational needs.

What You Will Bring

Who We Are

Requirements

• 10+ years of experience in industrial field operations, inspection services, or a related environment.
• 5+ years of leadership experience within NDT, Industrial Rope Access or a related inspection services environment.
• Strong working knowledge of NDT services, technical qualifications, and industrial client requirements.·
• Experience coordinating personnel, equipment, and resources in a field-based service environment.
• Proven client relationship management skills and experience supporting business development.
• Strong leadership, communication, organizational, and problem-solving skills.
• Understanding of operational performance, cost control, and resource utilization.