Site Leader - Learn to Swim

Hamilton Aquatics

Site Leader

Programme Leadership and Delivery

• Lead a team of swim teachers to ensure high‑quality lesson delivery.
• Oversee lesson planning and implementation in line with Hamilton Aquatics’ teaching philosophy.
• Monitor lesson effectiveness to ensure students progress successfully through the programme.

Site Management and Customer Service

• Manage the day‑to‑day operations of the Learn to Swim site.
• Ensure strong customer satisfaction and retention by delivering outstanding service.
• Handle customer inquiries and concerns professionally, escalating when appropriate.

Team Leadership and Development

• Mentor and support swim teachers to promote ongoing professional growth.
• Assist with recruitment, onboarding, training, and performance evaluations.
• Administration and Compliance
• Manage lesson scheduling, attendance tracking, and customer communications.
• Oversee site safety procedures, including adherence to child protection policies and health and safety regulations.
• Maintain accurate administrative records and ensure compliance with Hamilton Aquatics policies.

Requirements

• Swim England Level 2 Swimming Teacher qualification (or equivalent).
• Minimum of 2 years’ experience teaching swimmers across a range of abilities.
• Proven experience in administration, recruitment, and working with KPIs.
• Excellent communication skills (face‑to‑face, phone, and email).
• Experience working within a curriculum-based environment.
• Valid driving licence (subject to UAE conversion requirements).
• Desirable but not essential:
• Up‑to‑date lifeguard qualification
• Experience teaching adult & child programmes
• Experience within a club setting
• What we offer
• Annual flight allowance
• Private medical insurance
• Continuing professional development opportunities
• End‑of‑service benefit
• Access to lifestyle discounts