Short Cycle Services Sales Manager

Job Description

We’ll Look To You For

• Creating demand by understanding, promoting, and selling Alstom’s short-cycle services portfolio to end customers.
• Meeting or exceeding sales targets while maintaining healthy gross margins and identifying new market opportunities to increase revenue.
• Gathering customer background information, including hassle maps, stakeholder analysis, and conducting competition analysis.
• Analyzing the installed base and aligning with service solutions, such as ALM Smart Catalogue, Through-Life Services, and Component Overhauls, while promoting a “gardening approach” within the structure.
• Detecting customer gain and pain points and promoting Alstom P&OVH, ALM, and Digital Solutions.
• Engaging all levels of the customer organization, from depot management to Customer Directors, to foster strong stakeholder relationships.
• Driving customer meetings, negotiations, and influencing upcoming bids through proactive commercial development.
• Leading and developing capture plans with tender team support to define a shared Alstom approach.
• Identifying gaps between customer requirements and service solutions to ensure consistency and competitiveness.
• Ensuring a smooth handover to the Project Manager (PrM) upon contract award.

Role

• We value passion and attitude over experience.
• That’s why we don’t expect you to have every single skill.
• Instead, we’ve listed some that we think will help you succeed and grow in this role:
• Degree in Engineering, Business, or a related field.
• Experience or understanding of sales strategy development, market analysis, and business development.
• Knowledge of customer engagement techniques, including stakeholder management and customer intimacy strategies.
• Familiarity with short-cycle services, through-life services, or component overhauls in a commercial setting.
• Strong communication and negotiation skills.
• Ability to build and maintain trustful relationships with internal and external stakeholders.
• Strategic thinking and commercial acumen to align customer needs with tailored solutions.
• Resilience and adaptability in a dynamic, cross-functional business environment.
• Entrepreneurial mindset with a focus on innovation and long-term customer success.
• Proficiency in managing KPIs, sales forecasts, and tendering processes to achieve business objectives.
• Things you’ll enjoy

Skills

• Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.
• You’ll also:
• Collaborate with transverse teams and helpful colleagues.
• Work with a dynamic and customer-focused team that thrives on innovation and delivering tailored solutions.
• Progress towards becoming a strategic leader in sales and business development, driving customer-centric value and profitable growth.
• Utilise our inclusive, adaptable, and innovation-driven working environment.
• Contribute to innovative projects.
• Steer your career in whatever direction you choose across functions and countries.
• Benefit from our investment in your development, through award-winning learning.
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).
• You don’t need to be a train enthusiast to thrive with us.
• We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud.
• If you’re up for the challenge, we’d love to hear from you!
• Important to note
• As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in.
• We’re committed to creating an inclusive workplace for everyone.

Job Details

About The Company

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