SHIPPING/RECEIVING - Manager, Shipping & Receiving

Role overview

Receiving and merchandise responsibilities

• Receives merchandise and local deliveries; unloads trucks, counts pieces, date-stamps boxes, and documents receipts and returns.
• Processes paperwork, maintains records for tracking and reporting, follows receiving procedures, and addresses shortages or overages.
• Monitors shipping and receiving audit compliance, completes applicable self-audit work, identifies opportunities, and plans actions with management.
• Organizes the backroom, assembles and displays pre-packs, and maintains a safe, orderly work area.
• Adjusts planograms and ensures signage and talkers are displayed to operating standards.
• Supports merchandising execution, floor standards, visual merchandising, customer service, and sales techniques.
• Handles store-to-store transfers, tracks shipments, and verifies receipts.
• Completes cycle counts to schedule; manages returns to vendor and follow-ups, special orders, and inventory discrepancies.
• Prices and tags incoming products and assists with inventory adjustments and price changes.
• Supports customer service, management-on-duty coverage, or sales-floor work as business needs require; completes special projects and other assignments.

Qualifications and physical requirements

• 1–3 years of relevant retail sales experience is required; 1–3 years of receiving experience is an asset.
• Strong organizational and record-keeping skills; able to work independently and stay self-motivated.
• Must be able to lift, bend, and carry objects continuously, including lifting 20–25 lb, and use necessary equipment such as a pump truck.
• Must wear safety shoes.
• High school education and computer literacy skills are preferred.

Work hours

• Flex schedule with varied shifts, including some evenings, weekends, and holidays.

Work setting

• The role manages physical merchandise receiving and store-floor operations.

Application process

• AI assists with application review and screening; applications are also reviewed by the recruitment team.