Shipping & Receiving Manager

Shipping & Receiving Manager Ampac, LLC — High Point, NC (On-site) Full-time Schedule, Mon–Fri, 8:00a–4:30p

About Ampac Ampac, LLC is a High Point, NC freight forwarding and 3PL. We handle high-value home furnishings freight with care. We're big enough to grow with and small enough that your ideas get heard.

The Role We're hiring a hands-on Shipping & Receiving Manager to run the dock every day. You'll lead the team that receives, stores, picks, and ships freight. You'll keep inventory accurate, make sure carriers move on time, and make sure every order leaves the building right. This role reports to the General Manager.

What You'll Do

• Lead, schedule, and train the shipping and receiving team; set daily priorities and hold the team to safety and quality standards
• Oversee inbound receiving: check freight against POs and BOLs, note damages and shortages, and get product put away and entered in the WMS
• Oversee outbound: pick, pack, stage, load, and ship LTL, FTL, and parcel orders accurately and on schedule
• Schedule dock appointments and work with carriers, drivers, and freight partners on pickups, deliveries, and problems
• Keep inventory accurate through cycle counts, reconciliations, and clean WMS transactions
• Prepare and review shipping paperwork (BOLs, packing lists, labels) and handle freight claims for damage, loss, and OS&D
• Keep the warehouse clean, organized, and safe; enforce forklift and equipment safety practices
• Work with customer service and account teams to answer client questions and handle special requests

What You Bring

• 3+ years of shipping/receiving or warehouse experience, including at least 1–2 years supervising a team
• Working knowledge of LTL/FTL freight, BOLs, freight classes, and carrier coordination
• Experience with a warehouse management system (WMS); comfortable with computers, email, and spreadsheets
• Strong organization and attention to detail, and the ability to juggle competing priorities on a busy dock
• Clear communicator who can lead by example on the floor
• Forklift certification, or the ability to get certified
• Able to lift up to 50 lbs and work in a warehouse environment

Nice to Have

• 3PL or freight forwarding experience
• Experience handling furniture, home furnishings, or large and bulky freight
• Familiarity with Grasshopper WMS or similar systems
• Experience filing and managing freight claims

What We Offer

• Health, dental, vision
• Paid time off and holidays
• 401(k)
• A growing company where your ideas about process and tools actually get used

Ampac, LLC is an equal opportunity employer.