Shift Supervisor

Calling all Hospo rockstars! If you thrive in a fast-paced, high-energy environment, have a passion for food, and excel at keeping things running smoothly, we want YOU to be our next Supervisor at The Pancake Parlour!

This is your chance to step into a role where you can make a real impact, inspire a fantastic team, and be at the heart of a buzzing restaurant – all while delivering top-notch service and great food to our amazing guests.

Leading the Charge : You’ll be the go-to person on the floor, overseeing the team to ensure every shift runs like clockwork. From managing front-of-house operations to supporting the kitchen crew, you’ll keep everything moving seamlessly.

Delivering Exceptional Service : You’ll set the tone for an amazing guest experience by leading by example, ensuring every guest is greeted with a smile and served with care.

Team Development : You'll be coaching, training, and motivating the team, helping everyone reach their full potential while creating a fun, supportive work environment.

Managing Shifts : You’ll be responsible for running the shift smoothly, handling any challenges that pop up, and making sure everyone stays on track and on time.

Problem-Solving on the Fly : Whether it’s a sudden rush of customers or an unexpected issue, you’ll keep your cool and handle it with efficiency and grace.

Leadership Skills : You’ve got a natural ability to lead, whether you're managing a team, training new staff, or stepping in to help where needed.

Experience : You’ve worked in hospitality before and have a solid understanding of what it takes to keep things running smoothly, ideally in a supervisor or leadership role.

Positive Attitude : You’re energetic, enthusiastic, and bring a can-do attitude to every shift. You know how to keep your team motivated, even during the busiest times.

Problem-Solving Mindset : You’re quick on your feet, able to handle challenges calmly and efficiently without skipping a beat.

Passion for Great Food & Service : You take pride in delivering top-notch food and service, and you’re excited to be part of a brand known for its delicious menu and welcoming atmosphere.

Competitive Pay : We offer great hourly rates, with penalty rates for weekend shifts.

Training & Growth : You’ll get hands-on training and have plenty of opportunities to grow within the company.

Flexible Hours : Whether you want part-time or full-time, we’ve got shifts that fit your lifestyle.

Free Meals : Enjoy complimentary meals from our mouth-watering staff menu during your shifts.

A Fun, Dynamic Team : Work with a group of passionate people who are just as excited as you to create a great experience for every guest.

If you’re ready to step up, take the lead, and make an impact in a fast-paced, fun environment, apply now to join us at The Pancake Parlour. We can’t wait to meet you!

Physical Requirements - Supervisor

In this role, you can expect the following physical requirements from you on the job:

Standing or walking

90-100%

Continuous

Talking or listening

Pushing or pulling

0-10%

Rarely

Sitting

Lifting or carrying >10kg, reaching

Climbing (ladders), stooping, kneeling, squatting, crawling

Gripping, pinching

50-70%

Often

You will be exposed to the following environmental conditions:

Inside

Outside

Cold and/or wet conditions

Hot and/or humid conditions

Handling of chemicals and/or solvents

10-40%

Intermittently

Working at heights

Noise levels above 85db