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paradox

Shift Manager

Taco Bell
GBR
Full-time
Entry · 1+ years experience
Onsite
Discovered 1 months ago

Full Job Posting

  • Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritising customer needs.
  • Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
  • Ensure food safety, quality, and accuracy of orders.
  • Resolve customer complaints quickly, maintaining positive customer relations.
  • Provide regular feedback to the GM on Team Member performance.
  • Offer ongoing constructive and positive feedback to Team Members.
  • Actively participate in training Team Members.
  • Handle conflicts constructively and work with the GM to achieve resolution.
  • Assist the GM in screening Team Member candidates.
  • Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labour.
  • Oversee proper product preparation, rotation, portioning, cooking, and holding times.
  • Assist the GM with facility maintenance and ensure health and safety standards are always followed.
  • 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
  • Adheres to cash, security, inventory, and labour policies
  • Must be at least 18 years of age
  • Accessibility to dependable and reliable transportation
  • Excellent communication skills, management/leadership and organisational skills
  • Attendance and Punctuality a must
  • Operating of cash register as needed and making change for other cashiers
  • Basic Math skills
  • Maintains customer satisfaction and adheres to health and safety standards
  • Promotes and champions Taco Bell's culture and values
  • Provides constructive feedback to Team Members
  • Executes shift duties accurately and efficiently
  • Promotes equity, inclusion, and belonging
  • Ensures teammates and customers enjoy a positive experience
  • Competitive Pay
  • A commitment to promote from within
  • Training and mentorship programs
  • Reward and recognition culture
  • Free meals
  • Flexible schedules- day, night, evening, and late night shifts
  • Vacation pay and additional Paid Time Off
  • Pension Contribution
  • Career advancement and professional development opportunities
  • Mas Earth! Commitment to a sustainable future.

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