Shift Manager

Operationally focused on implementing brand standards and policies

Consistently deliver industry-leading guest service

Experience with previous openings would be ideal but is not essential

Ensure restaurant operational requirements by following brand standards, scheduling, and assigning employees

Comply with all requirements of Food Safety and Health and Hygiene standards

Maintain awareness of market trends in the hospitality industry, understand forthcoming guest initiatives, and monitor what local competitors are doing.

The guest is first in everything we do!

Manage stock levels and availability

Understand weekly sales information

The guest comes first in everything we do

Maintain operations by coordinating and enforcing personnel policies and procedures per GDK brand standards.

Provide excellent management guidance to your team, including training, development and leadership.

Maintain a secure, safe, healthy environment for your team and guests.

Maintaining performance management and restaurant team member loyalty by coaching, developing and disciplining employees was necessary.

Provide training to improve all team members and utilise cross-training methods to maintain productivity and create an environment where your team can grow their knowledge.

Update colleagues on business performance, new initiatives and any issues that will enhance performance.

Understand your guest and fully implement guest recovery where necessary.

Identify current and future guest requirements by establishing rapport with potential and actual guests and training others in a position to understand service requirements.