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paradox

Shift Manager

Taco Bell
Banning, USA
Full-time
Mid Level
Onsite
USD 20.5-21.5 hourly
Discovered 1 months ago

Full Job Posting

  • Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs
  • Oversee team members' completion of Shift Excellence tasks and maintain clean, neat appearances
  • Ensure food safety, quality, and accuracy of orders
  • Resolve customer complaints promptly while maintaining positive customer relations
  • Provide regular feedback to the GM on team member performance
  • Offer ongoing, constructive, and positive feedback to team members
  • Actively participate in training team members
  • Handle conflicts constructively and work with the GM to achieve resolution
  • Assist the GM in screening team member candidates
  • Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor
  • Oversee proper product preparation, rotation, portioning, cooking, and holding times
  • Assist the GM with facility maintenance and ensure health and safety standards are always followed
  • 1 year of restaurant/retail experience, with 3 months of shift lead experience preferred
  • Adheres to cash handling, security, inventory, and labor policies
  • Must be at least 18 years of age
  • Reliable and dependable transportation
  • Excellent communication, leadership, and organizational skills
  • Physical dexterity required (ability to move up to 45 lbs. from one area to another)
  • Strong attendance and punctuality
  • Ability to operate the cash register and make change for other cashiers
  • Basic math skills
  • Maintains customer satisfaction and adheres to health and safety standards
  • Promotes and champions Taco Bell's culture and values
  • Provides constructive feedback to team members
  • Executes shift duties accurately and efficiently
  • Promotes equity, inclusion, and belonging
  • Ensures teammates and customers enjoy a positive experience
  • Comfortable speaking, reading, and writing in English
  • Competitive pay
  • Medical benefits
  • Discounts, swag, and... honestly, too many great benefits to name
  • Pay Rate: $20.50 per hour - $21.50 per hour

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