Shift Manager AMZL Operations

Job Description

• As a Shift Manager, you’ll have responsibility for the day to day management of a Delivery Station, providing leadership to Operations Supervisors, Operations Assistants and Delivery Service Providers, managing external agency relationships and performance.
• This team will work in a highly collaborative environment that’s more start-up than big company.
• We’re in uncharted territory, doing what’s never been done.
• The adopted attitude is that no idea is a bad idea, and the best ideas are the ones that should be tested and tried.
• You will need to thrive and deliver results in an ambiguous, fast paced, dynamic environment.
• If you have a quality focused, customer obsessed industry background which carries with it experience of working in a fast paced, ever changing and ambiguous environment (such as manufacturing, the military or engineering for example) wed love to hear from you.
• Key job responsibilities
• Overseeing the operation that focuses on the Amazon Logistics operation.
• Support your team in daily management of the station, including allocating labor, leading meetings, assigning job duties, and excellent organizational skills.
• Being obsessed by metrics and diving deep to find root causes quickly, to drive improvements.
• Finds practical and simple solutions to complex problems without sacrificing quality or core functionality.
• Ability to utilize exceptional problem-solving, and communication skills to influence business and technical audiences.
• Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback.
• Continuously utilize software and hardware tools to ensure normal day to day operations.
• Ensure associates have proper tools to perform the job and coordinate repair or replacement when needed.
• Communicate daily metrics and report exceptions.

Basic Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• Our inclusive culture empowers Amazonians to deliver the best results for our customers.
• If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
• If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Details

About The Company

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