Shift Leader
Full Job Posting
WHAT WE OFFER
- Tips: Our awesome staff + our awesome guest = a lot of tips!
- Development: Our Playa Bowls training program will allow you to grow your skills to use in any career!
- Fun Environment: We are always dancing, smiling & having lots of fun!
- Playa Discounts: If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off! Win-win!
WHO YOU ARE
You’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As a Shift Leader, you are considered an extension of management and may be trusted with the shop during times in which the management is not present. Shift Leaders should be comfortable delegating tasks and should excel at doing such in a manner that prioritizes the needs of the shop. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
WHAT YOU’LL DO
Manage and maintain the quality of food, discarding product when necessary
Delegate work to employees in an appropriate and responsible manner
Responsible for leading opening and closing shifts
Manage and issue refunds
Solve customer issues in a polite and professional manner
Manage and record inventory levels throughout the shift and at the end of the night
Count the register, safe, and deposit
Communicate effectively with management regarding any issues throughout the shift
Ensure that all tasks are completed in a timely manner and in accordance with company standards
Lives the Playa Bowls mission, purpose, and values
WHAT YOU’LL BRING
Committed to delivering exceptional customer service by providing friendly, attentive service and ensuring satisfaction with every guest interaction.
Proven ability to remain flexible in a fast-paced dynamic environment, quickly adjusting to changing priorities and customers’ needs to maintain seamless operations.
Collaboratives effectively with team, fostering a positive and productive work environment
Skilled at prioritizing tasks to meet customer demands during peak hours
Ability to handle customer concerns or operational challenges with assistance from management calmly and effectively
Ensuring accurate orders and maintaining food presentation standards
REQUIREMENTS
- Must be available to work 5 shifts a week, minimum of 30 hours a week
- Must be available weekends but expected to work as the business dictates
- Must pass the required PB Food Safety certification requirement within 3 months of employment
ESSENTIAL PHYSICAL FUNCTIONS
Must be able to remain in a stationary position for prolonged periods of time
Must be able to lift or otherwise move 25-40 pounds occasionally
Must be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.
Must be able to tolerate occasionally loud environments (high powered blenders, timers, and order notifications).
Ability to frequently move about inside the establishment to access the Point-of-Sale cash register, assemble guest orders, clear tables, restock inventory, etc.
Inspire and support our communities one bowl at a time.
VALUES
Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
"Playa Bowls is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law."
About Playa Bowls
Fast-casual restaurant chain specializing in acai and superfruit bowls.
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