Shelter Worker

Position overview

Responsibilities

• Secure the premises, conduct minor repairs, and respond to unsafe actions and resident conflicts.
• Handle 24-hour referrals, extend stays as needed, and manage intake and orientation.
• Oversee the care and safety of residents and the shelter.
• Set boundaries and foster a positive atmosphere.
• Supervise basic life skills and assist residents with hygiene.
• Develop collaborative plans to address resident barriers, provide resources and support, model appropriate behavior, and encourage participation.

Qualifications

• Bachelor’s degree in Psychology or a related field; a combination of education and experience may be considered.
• At least one year of recent, relevant experience within the last five years, including work in substance abuse and mental illness.
• Training in crisis intervention and cultural sensitivity, and skills in conflict resolution and mediation.
• Current Level I First Aid certificate is required.
• Crisis line experience is preferred.
• Class 5 Driver’s License and access to a personal vehicle are preferred.
• Strong time management, teamwork, communication, problem-solving, and program-material development abilities are expected.
• Ability to work independently, prioritize tasks, meet deadlines, and maintain confidentiality.

Schedule

• Casual on-call position with a variable schedule and no fixed hours.

Compensation

• Wage is $27.53–$31.57 per hour, according to JJEP Wage Grid Level 10.

Workplace

• Position is based at Hyland House Shelter in Surrey, British Columbia.

Additional conditions

• Union membership is required.
• A Police Information Check and Vulnerable Sector Check are required.

Application

• Submit a resume and cover letter through the application button.