Services Specialist - General Operations Support (UAE National)

Role overview

Operations and reporting

• Coordinate and follow up on daily Services operations activities.
• Track and monitor purchase order activities and coordinate stakeholders to support timely execution.
• Maintain accurate system data for operational visibility, reporting, and decision-making.
• Prepare parts reports covering order progress, availability, delivery updates, and pending actions.
• Prepare repair reports covering repair progress, purchase order updates, expected completion dates, and invoicing readiness.

Invoicing and coordination

• Support invoicing and billing by ensuring supporting documentation and system information are complete and accurate.
• Coordinate with operations, commercial, sourcing, finance, and billing teams to resolve gaps, delays, or missing information.
• Track open actions for purchase orders, parts, repairs, invoicing, and billing, and provide regular updates to the Services operations team.
• Follow up on requirements supporting business execution, customer commitments, and revenue recognition.
• Identify opportunities to improve reporting, data accuracy, and workflow efficiency.

Qualifications and experience

• Bachelor's degree or diploma in Business Administration, Supply Chain, Operations, Finance, Engineering, or a related field.
• Relevant experience in operations support, services operations, supply chain, order management, finance support, or a similar administrative role.
• Good understanding of purchase order processes, invoicing, billing, and operational follow-up.
• Eligible to work in the UAE without sponsorship or legal restriction.

Skills and tools

• Maintain accurate system data and prepare clear operational reports and analytical updates on parts, repairs, and operational status.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint, is required; ERP or business operating system experience is advantageous.
• The role calls for communication, cross-functional coordination, organization, prioritization, and deadline management.

Desired characteristics

• The employer seeks proactive, detail-oriented candidates with ownership, accountability, problem-solving, and persistence in resolving issues.
• Candidates should be able to work independently and collaboratively, remain customer-focused and adaptable, and support continuous improvement in a fast-paced environment.

Benefits

• Potential benefits include work-life balance and wellbeing initiatives, medical coverage, life insurance and disability programs, financial and retirement support, and additional voluntary benefits where applicable.

About Baker Hughes