ServiceNow Integration & Infrastructure Specialist (MID Server, GCP, SSO)
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About the Role
Muller's Solutions is seeking a highly skilled Integration/Infrastructure Specialist (MID Server, GCP, SSO) to join our team and support enterprise integration and infrastructure initiatives within the ServiceNow ecosystem.
Key Skills for This Role
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Overview
- Muller's Solutions is seeking a highly skilled Integration/Infrastructure Specialist (MID Server, GCP, SSO) to join our team and support enterprise integration and infrastructure initiatives within the ServiceNow ecosystem.
- The ideal candidate will possess strong expertise in ServiceNow integrations, MID Server administration, Google Cloud Platform (GCP), and Single Sign-On (SSO) technologies to ensure secure, reliable, and scalable platform connectivity.
- ****Key Responsibilities:****
- Design, implement, and maintain integrations between ServiceNow and external systems.
- Install, configure, upgrade, and troubleshoot ServiceNow MID Servers.
- Monitor and ensure the health, performance, and availability of MID Servers across environments.
- Design and support secure authentication and authorization mechanisms, including SSO implementations.
- Configure and maintain identity federation solutions using SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and LDAP/Active Directory.
- Develop and maintain integrations using REST, SOAP APIs, Integration Hub, and other middleware technologies.
- Collaborate with infrastructure, security, and application teams to ensure seamless connectivity and data exchange.
- Support ServiceNow Discovery, Orchestration, and Cloud integrations utilizing MID Servers.
- Manage and support integrations with Google Cloud Platform (GCP) services.
- Troubleshoot integration and infrastructure-related issues and perform root cause analysis.
- Ensure compliance with security, governance, and infrastructure standards.
- Create and maintain technical documentation, architecture diagrams, and operational procedures.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in integration and infrastructure support within enterprise environments.
- Hands-on experience with ServiceNow MID Server installation, configuration, and administration.
- Strong knowledge of Google Cloud Platform (GCP) services and infrastructure.
- Experience implementing and supporting Single Sign-On (SSO) solutions using SAML, OAuth, and OIDC.
- Strong understanding of networking concepts, including DNS, firewalls, proxies, SSL/TLS, and load balancers.
- Experience developing and troubleshooting REST and SOAP API integrations.
- Experience with LDAP, Active Directory, and identity management solutions.
- Knowledge of scripting languages such as JavaScript, PowerShell, Python, or Shell scripting.
- Strong analytical, troubleshooting, and problem-solving skills.
- ****Preferred Qualifications:****
- ServiceNow Certified System Administrator (CSA).
- Experience with ServiceNow Integration Hub and Discovery.
- Google Cloud certifications (e.g., Associate Cloud Engineer, Professional Cloud Architect) are a plus.
- Experience with cloud security and identity/access management concepts.
- Familiarity with DevOps and CI/CD practices.
- Experience working in Agile/Scrum environments.
- ****Key Skills:****
• Single Sign-On (SSO)
- SAML 2.0, OAuth 2.0, OpenID Connect (OIDC)
- REST/SOAP APIs
- Integration Hub
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