ServiceNow GRC & SecOps Implementation Consultant

Overview

Key Responsibilities

• Design, configure, and implement ServiceNow IRM, BCM, TPRM, and SecOps solutions.
• Gather business and regulatory requirements and translate them into ServiceNow configurations and workflows.
• Configure and customize:
• Policy and Compliance Management
• Risk Management and Risk Assessments

• Threat Intelligence (TI)

• Develop and maintain ServiceNow workflows, business rules, UI policies, client scripts, and integrations.
• Configure role-based access controls (RBAC) and security models.
• Support integration activities with security and monitoring platforms.
• Participate in testing, defect resolution, deployment, and post-go-live support.
• Collaborate with stakeholders, project managers, architects, and compliance teams to ensure successful delivery.
• Ensure platform configurations align with regulatory and governance requirements.
• Produce technical documentation, solution designs, and implementation guides.

Mandatory Technical Skills

• Strong hands-on experience with ServiceNow Integrated Risk Management (IRM) : Policy Management Compliance Management Risk Assessments Third-Party Risk Management (TPRM)
• Strong experience with ServiceNow Security Operations (SecOps) : Security Incident Response (SIR) Vulnerability Response (VR) Threat Intelligence (TI)
• Experience implementing ServiceNow Business Continuity Management (BCM) : Business Impact Analysis (BIA) BCM Workflows Crisis Management
• Experience with ServiceNow Third-Party Risk Management (TPRM) : Vendor Lifecycle Management Due Diligence Processes Vendor Tiering Models
• Strong knowledge of ServiceNow platform administration and development: Update Sets Scripting (JavaScript) Integrations Role-Based Access Controls (RBAC) Workflow Configuration

Required Experience

• Minimum 3+ years of ServiceNow GRC implementation experience .
• Overall experience of 5+ years in ServiceNow development and implementation projects .
• Proven experience delivering ServiceNow GRC, BCM, TPRM, and SecOps implementations.
• Experience working in complex enterprise environments.
• Ability to work independently and engage directly with business and technical stakeholders.

Preferred Qualifications

• ServiceNow Certified Implementation Specialist (CIS) GRC.
• ServiceNow Certified Implementation Specialist (CIS) SecOps.
• ServiceNow Certified System Administrator (CSA).
• Additional ServiceNow certifications will be considered an advantage.

Desirable Skills

• Integration experience with: Qualys Splunk IBM QRadar
• Experience working within regulated financial institutions, including: Banking Digital Banking FinTech
• Familiarity with regulatory and compliance frameworks: SAMA Cyber Security Framework (CSF) SAMA IT Governance Framework (ITGF) SAMA Cloud Framework Framework (CFF) NCA Essential Cybersecurity Controls (ECC) PCI-DSS ISO 22301
• Arabic language proficiency is desirable but not mandatory.