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indeed

ServiceNow Associate Software Engineer

Sunlife
Waterloo, CAN
Full-time
Mid-Senior
Onsite
Discovered 2 days ago
ServiceNowSoftware developmentApplication supportJavaScript or PythonSQLRelational databases

Full Job Posting

Job description

The Corporate IT team delivers enterprise applications for Sun Life.

The ServiceNow Associate Software Engineer designs, develops, and supports business-critical applications.

The role combines hands-on development with operational support in an Agile environment.

What you will do

  • Design, develop, test, and maintain enterprise applications and integration solutions.
  • Translate business and technical requirements into solution designs; write and optimize code, scripts, and automation.
  • Collaborate with engineers, product owners, and business stakeholders and participate in Agile ceremonies.
  • Support applications by resolving incidents and troubleshooting issues; join rotational on-call support.
  • Document systems and projects, follow security, compliance, and change practices, and identify automation opportunities.

Education and experience

  • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.
  • The posting accepts recent graduates with 0–2 years of internship/co-op experience or professionals with 3–5 years of software development or application support experience.

Technical and professional qualifications

  • Programming experience with JavaScript, Python, or similar; SQL and relational database knowledge; PowerShell or shell scripting and automation experience.
  • Knowledge of software development lifecycle concepts, including Agile and DevOps.
  • Problem-solving and analytical thinking, learning interest, clear communication, teamwork, and a customer-first mindset.
  • ServiceNow development, third-party risk management, financial systems, cloud, automation frameworks, workflow tools, IT service management, and onsite-offshore experience are nice to have.

Workplace

  • Sun Life describes itself as a hybrid organization, offering work from the office and virtually based on business, client, and employee needs.

Compensation

  • The stated base pay range is 60,000–91,500; no pay cadence is specified.

Benefits

  • The posting highlights flexible work, career development, mentorship, group insurance, and an employee share ownership program.

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