Service Technician

Key responsibilities

• Inspect, perform service, troubleshoot (preventive maintenance, safety checks, corrective actions, upgrades and refurbishment) on the following equipment: Forklifts, Knuckle Boom Cranes, Loaders, Liftgates, Hooklifts, Skiploaders & Hoists in line with Manager’s instructions Follow applicable safety rules, agreed working practices and environmental requirements Staying up to date with technical developments as shown in internal service bulletins and completing technical courses when instructed by District Service Manager Respond to customer’s queries and concerns to maximize customer satisfaction & follow Hiab Customer Satisfaction Guidelines Keep adequate records, maintain documentation & submit daily reports in the format specified by the District Service Manager Recognize sales opportunities and communicate to District Service Manager Coach/tutor junior colleagues and trainees as necessary Conduct self at all times in a way that promotes a positive image of the Hiab brand and follow rules of the Quality System What we are looking for Ability to obtain and maintain a 1-year DOT Medical Card is required for this position Valid Driver’s License is required No more than one moving violation in the last year, or two violations within a two year time frame. All violations will be reviewed High School diploma or equivalent is required 3+ years of mechanical, hydraulic and electrical operations Appropriate diagnostic and troubleshooting skills Own tools required Know, understand and comply with Hiab USA, Inc. Operating and Technical Procedures and Workplace Instructions What we offer As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment. Ready to apply? If you are excited about this opportunity, please submit your Resume/CV today for consideration! HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs. We Are Hiab Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. www.hiabgroup.com