Service Technician

Serves existing accounts by analyzing customer or company needs; planning daily travel schedule for self and other field personnel; effective/efficient communication with management, support staff, and salespeople; resolving problems

Establishes service by studying customer requirements; assigning human resources; ordering and gathering equipment and parts; troubleshooting and testing

Maintains rapport with customers by examining complaints; identifying solutions and suggesting improved methods and techniques; recommending system improvements.

Projects and processes are typically unique and require problem-solving, research and critical thinking.

Ability and willingness to learn continuously through training and independently are essential for this position.

Make sure all company equipment is accounted for, operating correctly, and maintained in a proper manner by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventative maintenance; calling for repairs; and making sure all other employees follow the same instruction

Document service actions by completing forms, reports, logs, and records

Update job knowledge by participating in educational opportunities; reading professional publications

All other job duties and responsibilities as determined by management

Work Environment: Outside and exposed to the elements 80+% of the time. Very dirty, wet and/or dusty environments. Long drive times in all types of weather, with potential for multiple-day trips and extended standby time.

High school diploma or equivalent required

Must be able to use general business software (Microsoft Office, Google Docs, Excel, Adobe Acrobat) and hardware (smartphone/tablet, notebook computer, etc.)

Small to medium water and sewer utility systems knowledge, troubleshooting ability and equipment maintenance experience is preferred

Previous experience in mechanical, electrical, construction, or related fields is required

Able to obtain and maintain a DOT medical card and unrestricted driver’s license with acceptable MVR. A clean driving record is required

Ability to work outdoors and in varying weather conditions, and follow OSHA, MSHA, DOT, DEQ, EPA, and other applicable safety and regulatory standards

Ability and willingness to learn continuously through training and independently are essential for this position

Ability to perform a full range of body motions including bending, stooping, pushing, pulling, walking, and the ability to climb ladders

Must be able to lift and carry equipment up to 70 lbs

Ability to work outside and exposed to the elements 80+% of the time. Very dirty, wet and/or dusty environments. Long drive times in all types of weather, with potential for multiple-day trips and extended standby time.

Join our team to innovate the future of water and wastewater. You’ll collaborate with coworkers who are the best and the brightest, challenge yourself on exciting work, and help build the best water and wastewater platform company in the U.S. Peak Water Services is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.