Service Technician
Role Overview
This propane service technician role involves safely delivering propane to residential and commercial customers while maintaining high standards of professionalism.
The technician conducts daily vehicle inspections, loads, and transfers propane in compliance with company policies, DOT, Hazmat, and safety regulations, ensuring accurate delivery documentation.
They support customer satisfaction by communicating clearly, identifying safety concerns, and maintaining equipment and vehicles in excellent condition.
The technician embodies Pinnacle Propane’s commitment to safety, compliance, and reliable service.
They must ensure compliance with all federal, state, and local regulations governing the storage, installation, delivery, and use of propane products.
Following company policies and procedures outlined in employee and operation manuals is essential.
The position reports directly to the Operations Manager.
Full Job Posting
Drug-Free Workplace
- Pinnacle Propane maintains a drug-free workplace. Employment is contingent upon successful completion of all applicable pre-employment requirements, including drug testing.
- Solicitation Disclaimer: Pinnacle Propane does not accept unsolicited resumes or applications from recruitment agencies. Any unsolicited information submitted to Pinnacle Propane by third-party agencies will be considered property of Pinnacle Propane, and we will not be responsible for any fees associated with such submissions.
Requirements
- High school diploma or GED preferred.
- Minimum one (1) year of propane service, HVAC, plumbing, mechanical, utility, or related field experience preferred.
- Valid driver's license with an acceptable driving record.
- Class B Commercial Driver's License (CDL) with Tanker Endorsement or the ability to obtain within company-established timeframes.
- Hazmat Endorsement or ability to obtain within company-established timeframes.
- Ability to obtain and maintain a DOT Medical Examiner's Certificate.
- Ability to pass all DOT drug and alcohol testing requirements.
- Ability to read, write, speak, and understand English sufficiently to perform job duties safely.
- Ability to read and interpret installation manuals, piping diagrams, technical specifications, safety procedures, and regulatory requirements.
- Working knowledge of propane equipment, regulators, piping systems, appliances, combustion systems, and pressure testing procedures preferred.
- Ability to safely work independently with minimal supervision while exercising sound judgment.
- Strong troubleshooting and mechanical aptitude.
- Basic computer and mobile device skills for electronic documentation and work order completion.
- Excellent customer service and communication skills.
- Frequently lift, carry, push, and pull up to 75 pounds.
- Frequently bend, kneel, crouch, crawl, climb ladders, and work in confined spaces.
- Ability to dig trenches, install underground service lines, and perform physically demanding outdoor work.
- Ability to work at varying heights using ladders and elevated work platforms.
- Ability to work outdoors in all weather conditions, including extreme heat, cold, rain, snow, wind, and uneven terrain.
- Ability to work around propane, flammable gases, heavy equipment, and moving vehicles while maintaining constant awareness of safety hazards.
- Ability to wear required Personal Protective Equipment (PPE), including flame-resistant clothing, safety glasses, gloves, hard hats, hearing protection, and respiratory protection when required.
- Strong commitment to safety and regulatory compliance.
- Knowledge of NFPA 54 and NFPA 58 standards is preferred.
- Knowledge of DOT and OSHA regulations applicable to propane operations.
- Strong diagnostic and troubleshooting skills.
- Ability to prioritize work and manage multiple service calls efficiently.
- Ability to communicate effectively with customers, coworkers, dispatchers, and supervisors.
- Dependable, self-motivated, and team-oriented.
- Demonstrates professionalism, integrity, and a positive attitude.
About Pinnacle Propane
Private U.S. propane supplier serving residential and commercial customers with delivery, refills, tank installation, and maintenance.
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