Service Supervisor
Full Job Posting
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.
Service Supervisor - DH Pace Company, Inc.
100 Years in Business | Stability & Growth
DH Pace Company, Inc. in Austin, TX, is hiring a Service Supervisor for our Commercial Operations team! If you have strong leadership skills and thrive in a fast-paced environment, please apply today!
What You'll Do
Assist with daily scheduling of all jobs; ensuring customers’ preferences are met
Provide immediate problem-solving assistance to office staff or service technicians
Constantly monitor in Real Time service technicians’ schedules in computer to maximize efficiency and profitability
Track for jobs completed and place follow up calls to customers to ensure expectations were met
Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing
Responsible for timely completion of all administrative paperwork associated with this position
Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary
Participate in planning process and establishing department goals and objectives
Other duties assigned by manager
What You Bring
Bachelor's degree and previous management experience preferred, or an equivalent combination of education and experience may be considered
Must have a valid driver’s license and a good driving record
Ability to effectively communicate with the customer and represent the company in a professional manner
Strong aptitude for technical applications and mechanical systems
What We Offer
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
- Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
- DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
- Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
- The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
- DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.
About DH Pace
Provider of door, docking, and security product solutions.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at DH Pace
Systems Integration Technician - Experienced Service/Install
Las Vegas, USA
Outside Sales Representative - Construction & Building Materials Industry
St. Louis, USA
Commercial Entry Door Installer -Experienced (East Atlanta)
Atlanta, USA
Systems Integration Technician - Experienced Service/Install
Las Vegas, USA
Service Supervisor
Seattle, USA
Senior Project Manager
Olathe, USA
Service Department Manager
Olathe, USA
Administration Support
Colorado Springs, USA
Outside Sales Representative - Construction & Building Materials Industry
St. Louis, USA
Material Coordinator
Olathe, USA
Commercial Entry Door Installer -Experienced (East Atlanta)
Atlanta, USA