Service Now - SPM BPC Job

Key Responsibilities

• Act as the subject matter expert (SME) for the ServiceNow SPM module. Gather, analyze, and document business requirements from various stakeholders to design effective ServiceNow SPMsolutions. Translate business requirements into functional specifications and ensure alignment with overall business objectives. Coordinate and lead User Acceptance Testing (UAT), ensuring the successful delivery of ServiceNow SPM features and functionalities. Deliver training sessions and workshops to end users to ensure seamless adoption and utilization of the ServiceNow SPM module. Facilitate and support organizational change management processes related to the implementation of ServiceNow SPM . Collaborate with cross-functional teams, including IT, customer support, project managers, and external vendors, to ensure smooth project execution. Identify and implement best practices to optimize the performance and functionality of the ServiceNow SPM module. Provide ongoing support and troubleshooting assistance for any issues related to ServiceNow SPM. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture