Service Modernization Solution Leader

Role overview

Key responsibilities

• Develop and execute modernization strategy across Middle East entities, aligned with business priorities, installed-base potential, market needs, and profitable growth objectives.
• Engage customers and consultants to define modernization roadmaps and lead differentiated technical-commercial solutions, business cases, and value propositions.
• Partner with country service and sales teams to identify opportunities, strengthen pursuit plans, govern pipeline quality and forecasts, and accelerate deal conversion.
• Develop scalable tools, playbooks, and governance; provide training, coaching, and deal support.
• Coordinate with sales, application, engineering, operations, supply chain, and finance teams.
• Track bookings, sales, margin, conversion, and execution performance, and drive timely recovery actions.

Qualifications

• Bachelor’s degree in engineering, business, or a related field, with relevant HVAC or building services modernization experience across Middle East markets.
• Ability to assess installed equipment and develop compelling modernization solutions and business cases.
• Strong stakeholder influence and presentation skills; willingness to travel across the Middle East.
• Arabic is an advantage.

Desired attributes