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icims

Service Manager

Rush Enterprises
Parma, USA
Full-time
Mid · 2+ years experience
Onsite
USD 120000-130000 yearly / year
Discovered 1 weeks ago

Full Job Posting

Responsibilities

  • Prepare and administer an annual operating budget for the service department.
  • Monitor and control the performance of the department using appropriate reporting and tracking systems.
  • Monitor technicians’ daily productivity reports and corresponding payroll records.
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.
  • Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
  • Prepare pricing guides and maintenance menus for frequent labor operations.
  • Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service.
  • Maintain reporting systems required by general management and corporate personnel.

Benefits

  • We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications

  • High school diploma.
  • Two years’ service department experience in a commercial dealership environment.
  • Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier.
  • Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
  • This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

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